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"really enjoyed our stay at Ocean Front, easy shuttle to Patong Beach, staff so friendly"

"The breakfasts were very high quality, the staff are really kind and respectful and ready to help when needed."

"Was a great experience "

"The staff and facilities. The room(s)!"

"Booked this hotel as our final stay in Thailand after a multi stay trip. So glad we did as it was exceptional! Room was marvellous! Large, clean, airy, the best bed, PIR floor level night lights, beautiful bathroom, free minibar, superb balcony with comfy bed seat with mosquito net that overlooks the pool area. Spacious reception area with brilliant staff. Small indoor pool bar and 2 x pool tables. The breakfast (although not included in our booking so paid ourselves) was fantastic! Huge variety of foods that were perfectly cooked or cold buffet selection as well as drinks. If you’re staying in Patong/Phuket area then stay here. "

"Excellent staff"

"Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday."

"The customer service is genuinely warm and helpful. It's a beautiful hotel with a charming swimming pool and all the comforts you'd want. The staff are always ready to assist with any issues you might have. The restaurant area offers fantastic meals that you're sure to enjoy. "

"Both pools were clean and well maintained, the staff at the pool bar were outstanding with service and hospitality "