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On the beach
3 outdoor pools
3 outdoor pools
3 outdoor pools

Guest reviews

4.1 out of 5 Very good
974 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPatong Beach2 min walk
Popular LocationBangla Road6 min walk
Popular LocationJungceylon Shopping Center14 min walk
AirportPhuket (HKT-Phuket Intl.)72 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Balcony

    3.7/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Balcony
  • Deluxe Room, 1 King Bed, Poolside

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Poolside
  • Family Suite, 3 Bedrooms

    Room amenities

    • 350 sq m
    • Sleeps 9
    More detailsFamily Suite, 3 Bedrooms
  • Room, 1 King Bed, Accessible

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible
  • Family Suite, 2 Bedrooms

    Room amenities

    • 136 sq m
    • Sleeps 6
    More detailsFamily Suite, 2 Bedrooms
  • Premium Room, 1 King Bed, Balcony

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Balcony
  • Premium Room, 1 King Bed, Poolside

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Poolside
  • Premium Room, 1 King Bed, Pool Access

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Pool Access
  • Premium Suite, 1 Bedroom, Pool Access

    Room amenities

    • 65 sq m
    • Sleeps 3
    More detailsPremium Suite, 1 Bedroom, Pool Access
  • Deluxe Room, 2 Single Beds, Balcony

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Balcony
  • Premium Room, 2 Single Beds, Balcony

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsPremium Room, 2 Single Beds, Balcony
  • Premium Room, 2 Single Beds, Poolside

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsPremium Room, 2 Single Beds, Poolside
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 65 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom
  • Deluxe Room, 2 Single Beds, Poolside

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Poolside

About this area

Patong

Located in Patong, DoubleTree by Hilton Phuket Banthai Resort is connected to a shopping centre. Bangla Road and Banzaan Fresh Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Khao Rang Hill View Point. Phuket Fantasea and Phuket Zoo are not to be missed. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property.

Map
Popular Location

What's nearby

  • Patong Beach - 2 min walk
  • Bangla Road - 6 min walk
  • Jungceylon Shopping Center - 14 min walk
  • Banzaan Fresh Market - 17 min walk
  • Tri Trang Beach - 17 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 72 min drive

Restaurants

  • The Port — 1 min walk
  • Blah Blah Bar — 1 min walk

About this property

DoubleTree by Hilton Phuket Banthai Resort

Upscale resort on the beach, with 3 outdoor swimming pools
At DoubleTree by Hilton Phuket Banthai Resort, hit the beach, dine on-site at The Port or enjoy a drink at one of the resort's 3 poolside bars. All 290 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with DVD players. Other amenities available to guests include 24-hour room service, fridges and minibars.
DoubleTree by Hilton Phuket Banthai Resort offers 290 forms of air-conditioned accommodation with DVD players and minibars. LCD televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Follows standard sanitisation guidelines of Hilton CleanStay

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 500 for adults and THB 250 for children
  • 1 restaurant
  • 3 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Thai

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • LCD TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This property will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Airport shuttle fee per child: THB 1400 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Hilton CleanStay guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banthai Beach Resort Patong
Banthai Beach Resort
Banthai Beach Patong
Banthai Beach
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Hotel Patong
Banthai Beach Resort Spa

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Phuket Banthai Resort and receive a full refund?
Yes, DoubleTree by Hilton Phuket Banthai Resort offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Phuket Banthai Resort cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Phuket Banthai Resort have a pool?
Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at DoubleTree by Hilton Phuket Banthai Resort?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Phuket Banthai Resort?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1400 per vehicle, one-way, applies.
Where is this property located?
Located in Patong, this beachfront resort is connected to a shopping centre and within a 10-minute walk of Patong Beach and Bangla Road. Banzaan Fresh Market and Khao Rang Hill View Point are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for DoubleTree by Hilton Phuket Banthai Resort

4.1
Very good
5 - Excellent
399
4 - Good
389
3 - Okay
110
2 - Mediocre
43
1 - Poor
33
4.2
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.9
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was the best property I have stayed in at Phuket. The staff was great especially the housekeeping staff. I plan to return in August and defiantly be staying with Double Tree by Hilton

Stayed 18 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort and good location across beach

My wife and I had an overall good stay at the resort. It was clean and friendly. Very good location across the beach. Breakfast buffet had great choices. Restaurant next to the street was tasty. The employees made efforts to be helpful and made our stay comfortable. We did have a miscommunication regarding our extended night, we where locked out of our room and was asked to pay extra to stay in the same room even when I already confirmed with the front desk twice regarding staying in the same room with the already agreed payment. At the end they did let us stay in the same room, but it seems like nothing was updated or communicated in the system.

Stayed 4 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super location, very close to restaurant, pub&bar. Good massage close to hotel. Beach is nice and beautiful.

Stayed 2 nights in Feb 2020
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service

Friendly staff, average room. Below standard for 4 star

Stayed 4 nights in Feb 2020