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"Had a great time with the family, great pool and staff. Shops are very close and amazing food. Close to kata beach and a quick ride from Karon or a nice walk if you’re up for it. Will be back next year for sure."

"It was an amazing property as far as location and staff, however is seems run down and not well kept. I had an amazing experience."

"It was not only beautiful, spectacular, deluxe but all the staff were so friendly, helpful and cheerful. The entire place was relaxing…. Very Zen! Loved both pools, the food was delicious with lots of selection, the room was clean and a great location. The shuttle to the beach was very helpful and the driver very polite and friendly. The security man helping us to cross the road was very polite, professional, helpful and friendly. Loved the entire experience, and loved the spa Experience"

"Great hotel, very clean and friendly staff "

"Excellent hotel, staff very friendly and very helpful and courteous"

"Nice rooms friendly staff"

"We chose a pool front room in the we stayed in Vhari family room with swim out pool close to kids club. Fantastic hotel with lots to do with kids. Would go back every year!"

"We had an enjoyable stay at Novatel Kata Avista, Phuket. The staff were all very helpful and always friendly. The breakfast and dinner buffet were delicious. The negatives were that housekeeping often didn't clean our room until late in the day - inconvenient esp when you have kids and you want to settle down for the evening. Having said that - I did ask reception and they arranged for the room to be cleaned earlier the following day. I just feel it should be a given that rooms be cleaned by 2-3pm at the latest. Also, the hotel is located at the top of quite a steep hill - whilst it is walking distance to street food and markets, in the extreme heat, it makes for a challenging walk back to the hotel. The Kata Night Market was great!"

"Very happy with this hotel great staff very helpful. Place could do with a bit of a refresh. But above all very family friendly hotel."