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Beach nearby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.5/5 Wonderful
291 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationKaron Beach4 min walk
Popular LocationKata Beach18 min walk
Popular LocationBig Buddha41 min drive
AirportPhuket (HKT-Phuket Intl.)94 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Sea View

    4.3/5 guest room rating

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 5
    More detailsDeluxe Room, 1 King Bed, Sea View
  • Deluxe Double Room, 2 Double Beds, Sea View

    4.4/5 guest room rating

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 5
    More detailsDeluxe Double Room, 2 Double Beds, Sea View
  • Deluxe Suite, 1 King Bed, Pool Access

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed, Pool Access
  • Suite, 1 King Bed (Jacuzzi)

    4.2/5 guest room rating

    Room amenities

    • 65 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 King Bed (Jacuzzi)
  • Superior Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 53 sq m
    • Mountain view
    • Sleeps 5
    More detailsSuperior Room, 1 King Bed
  • Superior Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 53 sq m
    • Mountain view
    • Sleeps 5
    More detailsSuperior Double Room, 2 Double Beds

About this area

Karon

Located in Karon, Avista Grande Phuket Karon - MGallery is in a shopping district and near the beach. Big Buddha is a notable landmark, and the area's natural beauty can be seen at Karon Beach and Kata Beach. Don't miss out on a visit to Phuket Fantasea.

Map
Popular Location

What's nearby

  • Karon Beach - 4 min walk
  • Kata Beach - 18 min walk
  • Kata Noi Beach - 11 min drive
  • Chalong Temple - 29 min drive
  • Big Buddha - 41 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 94 min drive

Restaurants

  • PORTOSINO Restaurant — 1 min walk
  • DIM SUN — 1 min walk

About this property

Avista Grande Phuket Karon - MGallery

5-star luxury hotel, walk to Karon Beach
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a swim-up bar. All 159 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Free wired Internet and 24-hour room service are standard, as are TVs with cable channels.
Avista Grande Phuket Karon - MGallery offers 159 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Karon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 772 for adults and THB 350 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 2000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 772 for adults and THB 350 for children (approximately)
  • Airport shuttle fee: THB 1500 per person (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0835554005953
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Bureau Veritas (Accor Hotels) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool or fitness facility
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Can I cancel my reservation for free at Avista Grande Phuket Karon - MGallery and receive a full refund?
Yes, Avista Grande Phuket Karon - MGallery offers free cancellation on select room rates, because flexibility matters! Please refer to Avista Grande Phuket Karon - MGallery cancellation policy on our site for more details about any exclusions or requirements.
Does Avista Grande Phuket Karon - MGallery have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Avista Grande Phuket Karon - MGallery pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1500 per person, one way, applies.
Where is this property located?
Situated in the shopping district, this luxury hotel is within 1 mi (2 km) of Karon Beach and Kata Beach. Kata Noi Beach and Big Buddha are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Avista Grande Phuket Karon - MGallery

4.5
Wonderful
5 - Excellent
183
4 - Good
80
3 - Okay
22
2 - Mediocre
3
1 - Poor
3
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever stayed at

this is a motel pretending to be 5* External rooms no internal space Located by open sewer room had shanty view. Was told not to use balcony due to mosquitoes. Soiled sheets and towels, dirty lobby (soiled cotton bud on floor whole time) this during covid crisis. Internet patchy and doesn’t work properly. Pool dirty, lots of leaves, full of drunk people playing rugby all loungers in the water loud and not relaxing at all. Local area dump. Open sewers, unhygienic restaurants and bars. Shops very expensive paid £20 for ritz crackers, cheese and a coke Staff unhelpful rude made us pay deposit for room even though we payed in advance and tried to keep for 2 weeks after check out citing banking clearance. After one night we left and returned to Bangkok. Staff tried to make us sign a waiver before we left (we refused) taxi they booked did not arrive and when it did was twice cost of one from airport Would recommend staying elsewhere. After our experience I will never stay in another sofitel again

Stayed 9 nights in Mar 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

The pool bartenders could not make a proper cocktail, awful tasting drinks and constantly making incorrect drinks!! The breakfast was disappointing, the hot food was never even warm and dirty dishes not cleared. The worst was a burger that was absolutely horrible!! The burger was a special that week at the pool and it was not even meat!! It was brown gristle and cold! It was not edible!! HORRIBLE burger!! You would think a 5* Resort could make proper drinks and serve edible food!! We will NEVER stay at the Avista Grande again!! Last year we stayed at The Horizon Karon and it was perfect!! We thought we would try the Avista Grande, what a mistake!!

Stayed 15 nights in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The chef is a comedian

We loved the room, the service, the friendly staff and the pool looked great although we were out and about and only used it for an hour. We were so disappointed with the food at this hotel though! We had dinner on the roof top the first night and the food was laughable we sent two dishes back it was just too disappointing. Then we tried to order some things room service and it was just as bad. We were essentially forced to eat elsewhere as the restaurant there was rubbish and you get much better food on the street. Disappointing when you want to stay at the hotel, relax and just enjoy the food! We think the chef might have been a child who was just playing around in the kitchen 😂

Stayed 3 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 6 nights in Feb 2020

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    The cleanliness of room not satisfied.The towels are not changed.

    Stayed 5 nights in Feb 2020