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Hilton Phuket Arcadia Resort & Spa

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Primary image
On the beach, white sand, beach towels
On the beach, white sand, beach towels
On the beach, white sand, beach towels
5 outdoor pools, free pool cabanas, pool umbrellas

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100

Explore the area

  • Popular LocationKaron Beach16 min walk
  • Popular LocationKamala Beach39 min drive
  • Popular LocationBang Tao Beach53 min drive
  • AirportPhuket (HKT-Phuket Intl.)72 min drive

Choose dates to view prices

About this area

Karon

Located in Karon, Hilton Phuket Arcadia Resort & Spa is in a rural area and on the beach. Karon View Point and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Karon Beach and Kata Beach. Travelling with kids? Consider Dino Park Mini Golf and Phuket Zoo. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our Karon travel guideOpens in a new window
Map

What's nearby

  • Karon Beach - 16 min walk
  • Karon Beach Roundabout - 2 min drive
  • Kata Beach - 8 min drive
  • Kamala Beach - 39 min drive
  • Bang Tao Beach - 53 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 72 min drive

Restaurants

  • Cosa nostra 3 - 7 min walk
  • O-Oh Farm Karon - 9 min walk
  • Ma Ma Jin - 11 min walk
  • Elephant Cafe by Tan - 14 min walk
  • AllStar Aussie Sports Bar & Restaurant - 16 min walk

About this property

Hilton Phuket Arcadia Resort & Spa

Upscale hotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hilton Phuket Arcadia Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hilton Phuket Arcadia Resort & Spa offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, eforea. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages spoken

Chinese (Mandarin), English, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (THB 300 per 24-hour period)

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: THB 650 for adults and THB 325 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Sails Restaurant
  • Thai Thai Restaurant
  • Ocean Beach Club
  • Cafe' Cino

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (25834 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Karon
Karon
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
5 star
5 star
Family-friendly
Family-friendly
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1900.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 480 out of 994 reviews
5 - Excellent 48%
Rating 4 - Good. 344 out of 994 reviews
4 - Good 35%
Rating 3 - Okay. 105 out of 994 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 994 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 994 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities
I only ate at the hotel but quite a few guests had food poisoning, myself included. Really bad stomach cramps and diarrhea for about 3 to 4 days. The staff are helpful and provided some medicine and I got a bit better after 2 days. Some other guests were not so lucky and a few of them had to go to hospital.
Stayed 9 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was excellent, breakfast was excellent. food was good but pricey. Not sure if this is standard but several charges added to food, drink bills and I only hope that the charges are passed on to the staff in totality as they were excellent. I do not remember this being the case several years ago when I visited Phuket. Maybe I missed it but I did not see these surcharges highlighted at booking.
Stayed 4 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service
Not happy with staffs Bad Service mind
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near to Karon beach
Very nice hotel. Karon beach right on the other side of the road. We had ocean view room in a main building. The room was nice, we did like a lot the view. Some furniture was missing from our room (e.g. we had only one chair) and we would've liked to have a table and chairs on the balcony. Very friendly and professional staff and room service. There are some cats wondering around the premises. I assume cats are good to restrict pests, but occasionally you can smell where the cats have been. This was not bothering us too much, and I'd keep the cats if they help to keep the premises free from pests.
Stayed 2 nights in Mar 2022

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2021