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Hilton Phuket Arcadia Resort & Spa

Photo gallery for Hilton Phuket Arcadia Resort & Spa

Featured image
On the beach, white sand, beach towels
On the beach, white sand, beach towels
On the beach, white sand, beach towels
5 outdoor pools, free pool cabanas, pool umbrellas

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
333 Patak Road, Karon Beach, Karon, Phuket, 83100

Explore the area

  • Popular LocationKaron Beach5 min walk
  • Popular LocationKaron Beach Roundabout17 min walk
  • Popular LocationKata Beach5 min drive
  • AirportPhuket (HKT-Phuket Intl.)75 min drive

Choose dates to view prices

About this area

Karon

Located in Karon, Hilton Phuket Arcadia Resort & Spa is in a rural area and on the beach. Big Buddha and Karon View Point are notable landmarks, and the area's natural beauty can be seen at Karon Beach and Kata Beach. Travelling with kids? Consider Dino Park Mini Golf and Phuket Zoo. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Map

What's nearby

  • Karon Beach - 5 min walk
  • Karon Beach Roundabout - 17 min walk
  • Kata Beach - 5 min drive
  • Kata Noi Beach - 5 min drive
  • Big Buddha - 16 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 75 min drive

Restaurants

  • Buon Appetito — 1 min walk
  • Thai Thai Restaurant — 1 min walk
  • Three Crowns - 10 min walk
  • Bai Toey - 10 min walk
  • Butterfly Bistro - 10 min walk

About this property

Hilton Phuket Arcadia Resort & Spa

Upscale hotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hilton Phuket Arcadia Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 662 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies, minibars and LCD TVs.
Hilton Phuket Arcadia Resort & Spa offers 662 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea Spa has 15 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (THB 300 per 24-hour period)

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: THB 650 for adults and THB 325 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Russian
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference centre (25834 square feet of space)
  • Meeting rooms 11

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Karon
Karon
Parking included
Parking included
Hotel
Hotel
5 star
5 star
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is a certified Thailand SHA Plus hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1900.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Fee for in-room wireless Internet: THB 300 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: THB 300 per day (rates may vary)
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia & Karon
Hilton Phuket Arcadia Resort & Spa Hotel
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort & Spa Hotel Karon

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 483 out of 998 reviews
5 - Excellent 48%
Rating 4 - Good. 341 out of 998 reviews
4 - Good 34%
Rating 3 - Okay. 105 out of 998 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 998 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 998 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun!
A wonderful place to stay w my grandson. It would have been perfect had we been able to swim (Covid rules). The sevice was top notch, Thank you, Sam! The breakfast crew was sooer accommodating. Room service exemplary! The view from our room one of the best ever! Just a great place to stay in Phuket! Oh! And a short walk to the beach. 2 private beaches not to be missed ELEPHANT BEACH, feed and take pics w 3 sweet elephants, and Paradise Beach, perfect for swimming and hiking.
Stayed 8 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well trained staff. Beach accessibility.
The staff was excellent. We had commented to ourselves how much we thought it was worth staying here because of the excellent staff more than once. I well trained staff like this really improved our time in Phuket. The beach was easily accessible with a helpful staff member/security guard available to walk us across the road safely.
Stayed 5 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Superb Place to Stay
Great service, very good food, beautiful surroundings and the best trained and professional staff at any hotel I've stayed anywhere in the world. If you're coming to Phuket the location, amenities and service are first class all the way.
Stayed 15 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful Christmas 2020 experience. The hotel was fabulous and everyone so thoughtful despite the lower than normal occupancy. Will definitely return.
Stayed 3 nights in Dec 2020