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"The staff was extremely rude. The pool was closed and was advertised it was open. I got food poisoning at the restaurant. "

"Friendly staffs, great breakfast, convenient location and clean facilities. "

"They let cops raid my room"

"A/C blows cold, rooms are semi clean"

"When you think of kid fire my hotel this is the place to be, the dance party in the elevator was a big hit for kids and adults, we got the standard theme pirate room and it was amazing our kids and I absolutely loved it, the treasure hunt in the room with mini figures for our kids were a great bonus. The breakfast was very good for buffet sausage, French toast, potatoes, chilaquiles ( delicious) rice beans cereal, salad, fruits, the only thing is the orange juice was watered down and apple juice pretty sweet but that was an easy fix. The park is literally steps away I loved how close distance everything was, we walked over to the castle hotel in the evening and my son enjoyed the play area there. It was a great experience highly recommend, we are already planning our next trip. "

"Although it was a rainy and windy night it was still a beautiful view. We had a view of the pool and it was lite and beautiful to see."

"Comfortable"

"Cool spot, next to lake. Nice room. Lot of amenities including "

"I booked a three-night stay at Best Western Carlsbad by the Sea through Expedia but checked out after two nights because the bed and pillows were in terrible condition. The mattress had no cushioning left and sank straight to the bottom, and the pillows were lumpy and misshapen. I had to buy my own pillows and materials just to make the bed usable, and still barely slept. I reported this to the front desk, but the only response was, "I will let them know." No apology, no room change, and no assistance. I ended up leaving a day early because the room was not usable. Very disappointing stay."