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"Matt at reception was amazing. He went above and beyond with his vibrant personality as well as professionalism. Informed on things to do. Close to everything. Thoroughly enjoyed my stay. Thank you "

"Room was filthy, mouldy, smelt bad, carpet had not been vacuumed, floors and balcony had a thick slimy residue, hair in the bedsheets, dirty spa, even the hairdryer had scum around the handle. I requested a birthday note in the room for my husband and kid and they couldn’t even do that. Other nearby hotels go above and beyond. The pool and location were the only nice things about this resort. We have stayed here 7 years ago and it was nice then. The whole resort is old and out dated. Very disappointing "

"Walls in the room were dirty, very aged property in need of a refurbishment. Quick check in, and only a short stroll to Byron central. "

"Nothing not to like. Lovely cabin. Fully equipped. Pool nice. "

"Rooms are very clean. Staff are excellent and very friendly and eager to help answer any questions. The property is in central Byron, very close to all the shops and bars, etc. The rooms are a little noisy, you can hear the doors opening from either a fire door or the common area toilets being opened at all hours of the night. "

"We did a road trip from Sydney to The Gold Coast and stopped at Byron. We booked a deluxe suite for two nights @$290 pn because ours was a last minute trip and nothing else was available. Parking was included. The ground floor room was very convenient to access and was huge. More spacious than appeared in the photographs. You could tango in the bathroom and waltz around more freely in the bedroom!! It had an extra bed, a sofa, dining table and plenty of storage. The bathroom had a full length tub - full length!! - that was easy to get in & out off (at my age that’s a consideration). The balcony faced the road and really wasn’t an issue for us. The location was fabulous just 100 metres to Main Beach and around the corner from the shops. We didn’t have to take the car anywhere & deal with street parking which was great. The morning tea/ coffee fruit and muffins from 7-10 or 11am were a lovely bonus. Not just a token plate but the best muffins I’ve had! And a good choice of Nespresso pods. They offer beach towels and beach toys/ floaties etc for your use from reception. Don’t forget to slather on your sunscreen from the lobby before you head off. The external showers when you return from the beach are on the side lane. Such a lovely stay (sigh!). I would love to come back for a return stay- maybe at the penthouse which looked fabulous from the street!! "

"Me and my partner had a lovely stay at palm beach hotel. It was the perfect base for us to explore the gold coast for the very first time! Our room was big and we found the sink handy for brushing teeth/ washing face before bed without having to go into shared bathroom. That being said the shared bathrooms were modern and clean , very well maintained which we appreciated! Our room itself could definitely do with a face lift. A fresh lick of paint & some new furniture would really lift the property 😍 The bed was a bit too soft for us but that's people dependent, we also found it odd that we weren't actually given a duvet. All we were supplied with was a top sheet 🤔 The cleaning staff were super lovely and gave us fresh towels daily which we loved! Overall we had a great time here, only downside I would say is you have to go up stairs to get to rooms so if you're not able bodied you will struggle."

"Beautiful accommodation amazing service by staff at reception and at breakfast. Will stay there again. "

"Lovely modern cabin an a beautiful park with great amenities especially for those with kids."