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"Great place, love that parking is limited access and enclosed, all the amenities I need in one place, will stay here again."

"Brilliant property . We had a fantastic stay and couldn’t believe the value for money . "

"Still a Little dated"

"Never had our room cleaned once in 5days we we’re there nor our sheets changed apart from that beautiful place "

"Location was good . Spacious Pillows were appalling Lounge chairs dirty Lounge uncomfortable Shave hairs in basin on arrival Told cleaners were coming one day and didn’t turn up to next Staff were not friendly and didn’t look up and acknowledge you when you entered Lift or garbage shaft whistled all night with high pitch as wind ran through it"

"I always enjoy staying at Mercure when I'm back down on the Gold Coast. The service was friendly at the Bar area. One disappointing thing was the Buffet Breakfast. The quality of the food was poor and the price too high compared to what I experience at other hotels."

"Awesome place to stay"

"This place is an easy stay everytime, so peaceful and clean. It was pouring rain this time but we could easily get on the bus right out the front or eat at the club without even going outside. Have stayed multiple times never any issues. We did have a back side of the building room this time overlooking Tweed rather than Coolangatta but worked out to be the perfect location to watch the ANZAC Day dawn service from the balcony. Staff are always lovely and accommodating."

"Room description was completely inaccurate and paid for beach view - no beach view not even partial view. Facility response was the responsibility was the booking through 3rd party. Staff were polite. Room was small but clean. Very specifically wanted a beach view and very disappointed."