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"Stayed here for overnight transit between terminal 5 and terminal 2 and to have a great hotel like this so close to terminal 2 a huge bonus. Staff friendly and check in so easy, check out even easier. Room was also spot on. Only one negative in that using my debit card on the courtesy bus to terminal 2 my card was bebited twice for one single journey a fact that I didn't notice till checking my bank after arrival at my destination. Minor issue maybe but still something to be wary of."

"THe room and hotel itself was very clean and at a good spot near the airport."

"Muy cómodos los cuartos "

"Service was terrible in restaurant night before leaving and just a buffet for breakfast"

"Everything was great and the staff so friendly!!"

"I have now stayed here multiple times , always found the staff to be helpful and polite . This the go to hotel while visiting the uk . Had a small problem with the heating not working. The staff gave us an alternative room ..which was an executive suite . So no complaints Highly Recommended !!"

"Perfect place. Very peaceful and perfect for a family trip! "

"Wonderful staff "

"This was a great layover stay for us. Breakfast was overpriced but everything else was great. Very quiet. Bed was comfortable. You can get to it from any airport terminal. Take the free train to terminal 4 and look for the hotel sign. Then walk the corridor to get to it. You'll see other hotel signs along the way."