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"Seamless check in plus we got two free mai tais! The room was clean and more than adequate. The property is prime location on the beach with a great view of the sunset from the bar. We only used the hotel for a partial day between mandatory condo check out and a late night flight. The staff were helpful in every respect."

"Great place! So many wonderful pools. Monday nite Food Trucks really great idea & fun, good food. "

"I had booked and paid for a room with a partial ocean view. When I checked-in they said all they had were 3 rooms at the end of the hallways on the 1st, 2nd and 3rd floor. I took the one on the 2nd floor but it had no table and no chairs, just a bed. I went to the front desk and said I should be given the room In reserved and paid for. She gave me a different room on the 5th floor with a majestic "partial view of the ocean" and the room had a table and 2 chairs (what I had booked through Travelocity.com). I was very happy with the 2nd room. Everything was fine after that."

"Great helpful staff and location"

"Stay for the bidet. Enough said!"

"Comfortable room, guest sevices staff was very responsive Would definitely go back."

"We loved this resort! Its in a great location. Make sure you do the night snorkling with the Manta rays! It's located just beside the resort (walking distance). "

"Milton at the front desk was amazing! The entire bar and restaurant staff were wonderful as well. The hotel is in a great location if you want to walk and shop in Hilo as well. "

"Kitchen was great. Washer and dryer in room. Nice view. Several pools. Shuttle service around the resort and shops. "