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What I like: Location and spacious
The property is located in very good location. very close to shopping mall, casino and beach. The room is spacious
What I don't like: Room
The room doesn't look clean. The carpet looks dirty. The room has the old room smell. It just doesn't give you the clean vibe. The fridge makes sudden loud noise and it keeps waking me up in the middle of night. I don't think I'll stay here again.
Zwe
Stayed 1 night in May 2024
Response from res on 15 May 2024
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10/10 Excellent
Margaret
Travelled with family, Travelled with family and small children
Very nice two night stay and the staff were so nice handy to everything room very nice and spacious had to park on the street, as limited parking, in the heart of Broadbeach, would definitely stay here again, nice pool and spa ect
gavin
Stayed 2 nights in Apr 2024
Response from res on 14 Apr 2024
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Easy check-in. Would have been better if we could have parked underground in their car park. But we were at least able to unload our suitcases there and find parking on the street. Loved that there was a washer and dryer in our suite.
Stacey
Stayed 1 night in Feb 2024
Response from res on 3 Mar 2024
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Nice central venue. Not sure they disclosed a $200 damage deposit when booking and now three days latter still waiting for that to be refunded?
Gary
Stayed 1 night in Feb 2024
Response from res on 21 Feb 2024
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4/10 Poor
Kristen
13 Feb 2024
Kristen
Stayed 1 night in Feb 2024
Response from res on 21 Mar 2024
Car Parking is free but limited. Once full then street parking is free - please check signs. Other paid parking in the area available via secure park 2 buildings up.
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Amro
5 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Amro
Stayed 1 night in Jan 2024
Response from res on 21 Feb 2024
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4/10 Poor
Toby
2 Feb 2024
Disliked: Cleanliness, staff & service
Great price at $140 with decent size room.
rough inside and very average condition
excruciating jack hammering all morning without any notice which was unbearable.
Toby
Stayed 1 night in Feb 2024
Response from res on 21 Feb 2024
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Probably my fault for picking the cheapest property in school holidays. I dont usually rate this low, but it is definitely not 4*, at best 2*. Good points, Has limited underground parking, a washing machine to share for 2 units. Otherwise generally dirty.
james
Stayed 3 nights in Jan 2024
Response from res on 24 Jan 2024
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4/10 Poor
Tania
23 Jan 2024
Tania
Stayed 1 night in Jan 2024
Response from res on 1 Feb 2024
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Room 811 was a disgrace. Mould in the frond door jam, lifted carpet exposing nails, empty bottles under the bed and a glass cutting board glued to the benchtop. This room was horrendous. I left 2 days early and was only given a small refund - it was too bad to stay any longer.
The cafe still had a sign up relating to COVID in 2020! Needs new management asap
James
Stayed 4 nights in Jan 2024
Response from res on 24 Jan 2024
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6/10 Okay
Stephen Craig
15 Jan 2024
Stephen Craig
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
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10/10 Excellent
Samantha
14 Jan 2024
Liked: Cleanliness, staff & service, amenities
Excellent location
Samantha
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
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I felt for the cost we didn't get anywhere near our money worth. We were only staying there after our house had no power and was damaged in the tornado that hit the gold coast on Xmas day. So already $3700 was a lot for a week due to our home being habitual
Callie
Stayed 7 nights in Dec 2023
Response from res on 24 Jan 2024
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No parking we had to park on the street very unhappy
Mahmoud
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
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6/10 Okay
Michelle
Travelled with family
4 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice, bedding was clean, water warm. Holes in the walls, some covered with fresh plaster, carpet threadbare, $10.78 surcharge unexpected and not advised. Dried blood on the floor. Definitely NOT 4 stars
Michelle
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
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4/10 Poor
Leonie
Travelled with family and small children
31 Dec 2023
Liked: Cleanliness
Disliked: Staff & service
No car parking available none nearby
Leonie
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Jasmine
Travelled with family and small children
28 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were amazing and very helpful.
Any need we had was met.
Rooms could do with an upgrade but pool area was lovely and location was perfect
Jasmine
Stayed 2 nights in Dec 2023
Response from res on 24 Jan 2024
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4/10 Poor
Nathan
27 Dec 2023
Disliked: Property conditions & facilities
Aircon barely worked broken range hood so couldn’t cook unless risk a fine for setting fire alarms off not even a full roll of toilet paper in the room
Nathan
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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8/10 Good
Rebecca
25 Dec 2023
Liked: Cleanliness, staff & service
This place has no way near enough car parking facilities for the amount of guest rooms available. First in best dressed isn't good enough!!!!!!!!!!!
Rebecca
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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6/10 Okay
Jacqueline
24 Dec 2023
Disliked: Staff & service
Jacqueline
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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6/10 Okay
anthony
24 Dec 2023
Liked: Staff & service
It was ok place to stay, night club on both sides so there is lot of noise.
Room was fine
anthony
Stayed 2 nights in Dec 2023
Response from res on 24 Jan 2024
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Nice and comfy, room and bed was excellent. Was comfy for 3people.
Did realise towards the end it was unlimited internet. The only complaint i have or my luck was the dryer was in service and was unavailable. Pool was nice and clean. I definitely will be booking again in future stay.
osman
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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The property was extremely outdated. The reception informed me of a $200 bond upon arrival which would take 14day for refund. Staff said there was resturant then informed me that it was getting renovated.
Pool and spa was good. Close to beach and facilities. 2/10 stay
Natalie
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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The floor was so dirty don’t think the room was that clean
Christopher
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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8/10 Good
Tyla
Travelled with family
19 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Up or down
Check in was great and easy. Parking was convenient. The room was ok a little dated. But I believe the hotel was midway through renovations. Annoying that the lifts didn’t have an up or down arrow to identify which direction it was travelling. Again if that’s all I have to complain about it wasn’t to bad. Also having no restaurant onsite was a little annoying. Will stay again though.
Tyla
Stayed 3 nights in Dec 2023
Response from res on 24 Jan 2024
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Booked a room for 3 people and when we got into the room realised only one double bed?
Asked reception for a roll out bed and they charged me an extra $35
The hotel under renovations also
Michael
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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10/10 Excellent
Aaron
15 Dec 2023
Aaron
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
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6/10 Okay
Matthew
Business traveller, Travelled with partner
15 Dec 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The unit 405 that I stayed in had carpet missing walls unpainted and missing curtains. It needs updating big time
Matthew
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!