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"Don’t stay here. This property is definitely not 4 star. Three star at best. From the outside it looks very much the country house hotel and promises so much that it just doesn’t deliver. Once through the entrance doors that feel good from the outside evaporates. It cries out for refurbishing; is tired and run down with worn out stained carpets and poor decor. The gym and pool changing areas were worse than municipal baths and the pool itself rather drab. We felt it safer for our health not to use it. The bar and restaurant were uninspiring and not somewhere you’d wish to spend much time. The restaurant menu had limited choices of a couple of Indian main courses or basic pub fayre. The food was bland but at least palatable. Breakfast was not worth the extra charge. The only fresh fruit was watermelon and pineapple or the oranges being used to make juice. Cold and hot buffet choices were limited and some of the food looked like it had been there for days. Our room on the first floor was on the route to the pool and gym. The corridor had an overpowering smell of chlorine which thankfully at least didn’t invade the bedroom. The room was small and although the decor was okay the wardrobe and cupboard doors looked about 50 years old and tatty. Tv was limited to freeview with no internet options or ability to cast. Shower was not hot only warm. Complained but nothing done about it. Suspect thermostat was turned down to save money. Staff at least were pleasant if not very helpful."

"Room was a tad on the small size for a supposed 4* hotel. I did book twin beds but they were joined. Glass door on the bathroom with the loo nearest to the door was a bit awkward. Some building work going on in the property next door made the room noisy from early in the morning. The air con turning itself on off all night didn’t make for a good sleep. No coat hooks in the room. No sanitary bags in the bathroom. To top it all youngsters (14-16 yr olds) seemingly unsupervised in the late evening, speaking loudly outside our room for 20 mins until I had a word with them. When I informed a member of staff to relay this to their supervisors I was told I should have contacted management before. Unfortunately we also had the same the next night, even with them schussing each other! The wait of over 20mins for 2 poached eggs each seemed a long wait at breakfast. We unsurprisingly didn’t get asked if we enjoyed our stay on checkout…."

"The room I stayed in was clean and decent bed linen towels ect but the furnishings were out of date and very tired I never ate breakfast so I can not comment on this and the Bar menu was very limited The food however was always hot and cooked well"

"Excellent location, clean and comfortable room. Safe parking on site was very useful."

"Breakfast was great, convineint free parking"

"Well located with wonderful & helpful staff "

"Such a great place to stay, food was good too "

"he hotel is convenient for a short stay of a day or two, with friendly and welcoming staff that make the experience pleasant. However, the food and bar prices at the hotel are quite expensive. Fortunately, there is a food court directly opposite, which offers more affordable options. Parking at the hotel can also be costly, as there is no nearby alternative parking available. Overall, it’s a suitable choice for a brief stay, but be prepared for higher costs when it comes to dining and parking."

"The breakfast was delicious and there was a really good selection. Hot food made to order. Great that there’s free car parking for overnight guests. 5-10 minute walk to Wimbledon station, offering great access to central London"