East Kurrajong Hotels, Sydney

"Good"

"Air-con failed one hot and humid evening. Control Panel showed "CP". But Hotel Duty Manager kindly allowed us to sleep in another room with a working Air-con. The hotel fixed our sir-con promptly the next morning. There are no empty parking bays in front of our room when we returned late in the evening. We had to park on the lawn. Staff are all very friendly and lovely."

"Pool was a little cold but nice and clean"

"Very clean and tidy room, the beds were comfy and staff was very friendly "

"A great place for a stay-cation or to watch performances at the Club."

"It was a very short stay but in general everything was reasonable considering all,"

"Air conditioning was good. Lounge looked like it could use a clean."

"I had an absolutely terrible experience with this hotel. I booked and paid through Expedia, only to be unexpectedly assaulted with a demand for $100 in bond money upon arrival. When I questioned this charge, the old man and the female owner responded with extreme anger and hostility, as if I had committed a crime just for asking. Their behavior was not only rude but outright racist, discriminatory, and utterly unacceptable. The room was far below any standard — minimal facilities, uncomfortable, and utterly inadequate. The treatment I endured was nothing short of horrifying. I felt scared, humiliated, and entirely unwelcome throughout my entire stay. Despite my frustration, I kept quiet out of fear and sadness, but let me make this crystal clear: this is THE worst place I have ever stayed. Their blatant racism, disrespect, and complete lack of basic decency and professionalism are unforgivable. No one should have to endure such treatment, especially when paying for a service. I strongly advise everyone to avoid this place at all costs. I also read other reviews, and it’s clear they dismiss negative feedback, respond with hostility, and even accuse guests of lying instead of taking responsibility and working to improve. Their attitude towards customers is shameful. They may respond to my review too, but I hope everyone understands what kind of place this is — one that preys on vulnerable guests and treats them with contempt. Stay far away."

"From window, water dripped after a rain at night time….staff was not that responsive as well"