Kings Park Hotels, Sydney

"Good"

"The lady at the desk found out we were celebrating our anniversary and sent some sparkling wine to our room. She even remembered how many years we had been married. Great attention to detail. "

"The location was great. It is a short walk to George Street shops, restaurants and cafes and tram stop. It’s about a 10 minute walk to Circular Quay, the cruise terminal, The Rocks and Darling Harbour restaurants. Fantastic concierge service. Easy flat undercover drop off for vehicles and reception desk. No steps. Great vehicle access from the Harbour Bridge and the M8 to the airport. Large bedroom with plenty of room for our 4 large suitcases. Large bathroom with nice bath and separate shower. Plenty of mirrors. The indoor swimming pool has a small outdoor balcony that gets afternoon sun and there are good changing rooms. "

"Chloe at the font desk and Nathan at the pool bar were awesome. Hotel location is perfect!"

"Yes"

"Excellent location "

"I recently stayed at The Star Grand Sydney and had a mixed experience. The room itself was well appointed, with really great lighting and easy-to-use controls, which I appreciated. However, the mattress felt very old and wasn’t particularly comfortable, which made it difficult to get a good night’s sleep. The room also looked like it could benefit from a proper deep clean,  there were noticeable stains and some mould around the shower drains that detracted from the overall feel. The property as a whole feels a bit tired, almost like it hasn’t been refreshed in quite some time. It gives the impression that maintenance and updates may not be a priority anymore. I was also surprised that there weren’t many food options directly within the casino area, which made dining less convenient than expected. The biggest issue was the check-in process. I arrived around 2:30 pm and ended up waiting nearly an hour just to check in. Their systems seem very dated and the process was incredibly slow, which was frustrating after a long day of travel. On a positive note, the valet staff and attendants were absolutely lovely & friendly, welcoming, and genuinely helpful. They were definitely a highlight of the stay. Overall, while there are some nice aspects to the property, the slow check-in, ageing facilities, and cleanliness issues made the experience less enjoyable than it could have been."

"Clean Room, friendly staff, excellent location close to eateries and transport options."

"Excellent hotel and staff, in a great location. I’ve stayed at The Grace several times over the years and wouldn’t consider anywhere else in Sydney. My only comments are that the mattress was too soft and hard on my back. I don’t usually get back issues. Would also be nice to have a couch, as there’s plenty of room, and a second dining chair. "