Novotel Sydney West HQ Hotel

Photo gallery for Novotel Sydney West HQ Hotel

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Novotel Sydney West HQ Hotel

UNESCO Sustainable Travel Pledge

Novotel Sydney West HQ Hotel

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
33 Railway Street, Rooty Hill, NSW, 2766

Explore the area

  • Popular LocationBlacktown International Sportspark3 min drive
  • Popular LocationNurragingy Reserve4 min drive
  • Popular LocationFeatherdale Wildlife Park7 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)43 min drive

Choose dates to view prices

About this area


Novotel Sydney West HQ Hotel is located in Rooty Hill, a neighbourhood in Sydney, and is in the suburbs and near a train station. Sydney Coliseum Theatre and Bella Vista Farm are cultural highlights, and some of the area's activities can be experienced at Castle Hill Country Club and Cables Wake Park. Looking to enjoy an event or a game while in town? See what's happening at Sydney Motorsport Park or Sydney Dragway. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Blacktown International Sportspark - 3 min drive
  • Nurragingy Reserve - 4 min drive
  • Featherdale Wildlife Park - 7 min drive
  • Sydney Motorsport Park - 8 min drive
  • Raging Waters Sydney - 14 min drive

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive


  • Big Chief Burgers - 11 min walk
  • Imperial Hotel - 14 min walk
  • Cucina de Manila - 16 min walk
  • Lone Pine Tavern - 18 min walk
  • West Tradies - 4 min drive

About this property

Novotel Sydney West HQ Hotel

Luxury Sydney hotel in Rooty Hill with free parking
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. Change of towels is available on request
Novotel Sydney West HQ Hotel offers 164 accommodations with a safe and complimentary bottles of water. LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken


Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 33 per person
  • 1 restaurant

Things to do

  • Access to nearby indoor pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Business centre
  • Conference centre
  • Meeting rooms


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)


  • Hairdryer
  • Private bathroom
  • Shower


  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s fitness facility will not be available on January 26, 2022, April 25, 2022, December 26, 2022, and January 1, 2023.
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities or services will be unavailable from October 11 2021 to December 31 2022 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Laundry facilities

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 33 per person (approximately)
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ
Novotel Sydney West Hq
Novotel Sydney West HQ Hotel Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Hotel Hotel Rooty Hill

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 669 out of 977 reviews
5 - Excellent 68%
Rating 4 - Good. 249 out of 977 reviews
4 - Good 25%
Rating 3 - Okay. 31 out of 977 reviews
3 - Okay 3%
Rating 2 - Poor. 16 out of 977 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 977 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



3/5 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Upskilling in housekeeping around cleanliness with obvious fingerprints in blood left smeared over the light switch. First time I’ve ever felt the need to wear flip flops in the shower because i couldn’t trust it had been cleaned and disinfected in a major hotel chain. Maintenance overall with the towel rail in the bathroom so loose it almost spun off the wall. Made me wonder what I wasn’t seeing in what was a tired looking room. Bought my own pillow thank goodness - wouldn’t have wanted to use the ones provided.
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Can purchase in West HQ and book it to your room at the Novotel. Very convenient.
Stayed 1 night in May 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
the toilet seat was old - looking yellowish and dirty as well. also, moved the shower her for my bub to bath and accidentally saw used bandaids on top of it
Stayed 2 nights in Mar 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Property is a bit dated. Staff were all excellent
Stayed 3 nights in Mar 2022