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Rating 5 - Excellent. 443 out of 984 reviews
5 - Excellent 45%
Rating 4 - Good. 423 out of 984 reviews
4 - Good 43%
Rating 3 - Okay. 89 out of 984 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 984 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Staff were lovely and friendly. The room itself was fine but we were given a room directly across the pub. Music was blaring loudly till late. I called reception to ask if they knew what time the music would be turned down because the kids were struggling to sleep. The staff member said she didn’t know and it depended on the function. She said she had ear plugs if needed.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transport which we utilized. Hotel is looking a little tired and mattresses needs to be replaced. Room was clean.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service
We stayed in room 623 .the room was clean bathroom same. Could not hear outside noise. Lift works well you know when in some hotels you have to wait a long time for a slow lift this wasn’t the case. Parking next door to hotel charged $18 per 24hour which for parramatta not too bad.
Stayed 1 night in Mar 2021