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Grand Mercure The Hills Lodge

Hotel Class
4.5 out of 5

Information

Reviews

4.5 / 5Wonderful
670 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Norwest Business Park
    1 min walk
  • Popular Location
    Hillsong Church
    19 min walk
  • Popular Location
    Bella Vista Farm
    3 min drive
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    46 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Sleeps 5
    More details
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Suite

    Room Amenities

    • Sleeps 5
    More details
  • Room, 1 Queen Bed, Balcony

    Room Amenities

    • Sleeps 2
    More details
  • Standard Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    More details

About this area

Castle Hill

Located in Castle Hill, Grand Mercure The Hills Lodge is in the business district and next to a golf course. The area's natural beauty can be seen at Wollemi National Park and Parramatta Park, while Featherdale Wildlife Park and Wet'n'Wild Sydney are popular area attractions. Looking to enjoy an event or a game? See what's going on at Qudos Bank Arena or Rosehill Gardens Racecourse. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Norwest Business Park - 1 min walk
  • Popular Location
    Hillsong Church - 19 min walk
  • Popular Location
    Bella Vista Farm - 3 min drive
  • Popular Location
    Bankwest Stadium - 12 min drive
  • Popular Location
    Westmead Hospital - 20 min drive

Getting around

  • Sydney Marayong Station - 13 min drive
  • Norwest Station - 15 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Nobles Restaurant and Bar – Restaurant with a bar. Serves breakfast and dinner daily. Reservations required. Kids' menu available.

About this property

Grand Mercure The Hills Lodge

Family-friendly hotel with full-service spa and free area shuttle
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a conference centre, coffee/tea in a common area and massage/treatment rooms. All 97 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts such as pillowtop beds and premium bedding. Other amenities available to guests include fridges, minibars and room service (during limited hours).
Grand Mercure The Hills Lodge offers 97 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer.
This Castle Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pets

  • Pets not allowed (service animals welcome)

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 29 per person (approximately)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Mercure Hills Lodge Castle Hill
  • Grand Mercure Hills Lodge
  • Grand Mercure Hills Castle Hill
  • Grand Mercure Hills

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free local area shuttle up to 2 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 15-29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • Bowling alley
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Computer station
  • Meeting rooms
  • Conference centre (1937 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • LCD TV
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby activities

Activities

Where to eat

4.5

Wonderful

5 - Excellent
425
4 - Good
198
3 - Okay
38
2 - Mediocre
5
1 - Poor
4
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for visiting Hillsong Church. The hotel is very clean, and the staff are friendly. The gym access is a huge bonus.

Stayed 5 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness

Stayed 1 night in Sep. 2019

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