1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
Explore the area
Sydney, NSW (SYD-Kingsford Smith Intl.)57 min drive
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About this area
Sydney
Grand Mercure The Hills Lodge is located in Castle Hill, a neighbourhood in Sydney, and is in the suburbs and next to a golf course. Museums Discovery Centre and Bella Vista Farm are cultural highlights, and travellers looking to shop may want to visit Castle Towers Shopping Centre and Westpoint Blacktown. Looking to enjoy an event or a game while in town? See what's happening at Sydney Ice Arena or Bankwest Stadium. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as rock climbing.
Luxury Sydney hotel in Castle Hill with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and massage/treatment rooms.
Grand Mercure The Hills Lodge offers 97 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.
This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Temple Skincare Day Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
The spa is open selected days.
Languages
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Food and drink
Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 15-50 per person
1 restaurant
1 bar
Room service available
Restaurants on site
Nobles Restaurant and Bar
Things to do
18 holes of golf
Fitness centre
Full-service spa
Seasonal outdoor pool
Family friendly
Free cots/infant beds
Laundry facilities
Fridge
Seasonal outdoor pool
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services
Business services
Conference centre (1937 square feet of space)
Meeting rooms
Outdoors
Garden
Pool sunloungers
Terrace
Spa
7 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Spa open selected days
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Breakfast fee: between AUD 15 and AUD 50 per person (approximately)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 40.0 per night
Credit card charges are subject to a surcharge of 1.1 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The seasonal pool will be open from October to March
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge
Grand Mercure The Hills Hill
Grand Mercure The Hills Lodge Hotel
Grand Mercure The Hills Lodge Castle Hill
Grand Mercure The Hills Lodge Hotel Castle Hill
Frequently asked questions
Yes, this property has a seasonal outdoor pool.
As of 8 Aug 2022, prices found for a 1-night stay for 2 adults at on 21 Aug 2022 start from AU$189.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self-parking is free at this property.
Check-in is from 3:00 PM - 11:00 PM.
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Located in Castle Hill, this luxury hotel is within a 10-minute walk of Norwest Business Park and Museums Discovery Centre. Castle Hill Country Club and Sydney Ice Arena are also within 1 mile (2 km). Norwest Station is 15 minutes by foot and Hills Showground Station is 23 minutes.
Yes, Grand Mercure The Hills Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure The Hills Lodge cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.6
Wonderful
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Loved the lodge feeling and greenery e.g. garden maintenance. Was clean and staff were very friendly and accommodating including kitchen staff. I stayed 2 nights for my wedding day and the staff were flexible with my changes of who was staying with me the 1st night (bridesmaids) and when MUA and photographer attended in the morning. On the 2nd night with my husband, they sent complimentary champagne to our room as a sweet gesture. Thank you to the Hills Lodge team, we would stay again. :)
