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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Mercure Sydney Rouse Hill

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Featured image
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
UNESCO Sustainable Property

Mercure Sydney Rouse Hill

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRouse Hill Village Centre10 min walk
    Popular LocationNorwest Business Park8 min drive
    Popular LocationBella Vista Farm10 min drive
    AirportSydney, NSW (SYD-Kingsford Smith Intl.)55 min drive

Choose dates to view prices

Superior Room, 2 Single Beds

4.2/5 guest room rating
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed

4.8/5 guest room rating
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, 1 King Bed with Sofa bed

5/5 guest room rating
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

Sydney

Located in Sydney, Mercure Sydney Rouse Hill is near a metro station. Castle Hill Country Club and Pennant Hills Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Parramatta Park and Rouse Hill Regional Park. Check out an event or a game at Bankwest Stadium, and consider making time for Featherdale Wildlife Park, a top attraction not to be missed.
Popular Location

What's nearby

  • Rouse Hill Village Centre - 10 min walk
  • Norwest Business Park - 8 min drive
  • Bella Vista Farm - 10 min drive
  • Norwest Private Hospital - 13 min drive
  • Hillsong Church - 14 min drive

Getting around

  • Kellyville Station - 3 min drive
  • Schofields Station - 6 min drive
  • Sydney Airport (SYD) - 57 min drive

Restaurants

  • Royal Oak Inn, Rouse Hill - 3 min walk
  • The Fiddler - 4 min walk
  • Griddle - 9 min walk
  • Lusso Italian Restaurant - 9 min walk
  • Siam Corner - 9 min walk

About this property

Mercure Sydney Rouse Hill

Eco-friendly Sydney hotel in Rouse Hill with 4 restaurants
This smoke-free hotel features 4 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 78 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and coffee makers.
Mercure Sydney Rouse Hill offers 78 forms of air-conditioned accommodation with minibars and a safe. 49-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 19 for adults and AUD 10 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English

Business services

  • 3 meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Window screens

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

Can I cancel my reservation for free at Mercure Sydney Rouse Hill and receive a full refund?
Yes, Mercure Sydney Rouse Hill offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sydney Rouse Hill cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Sydney Rouse Hill?
As of 17 Apr. 2021, prices found for a 1-night stay for 2 adults at Mercure Sydney Rouse Hill on 18 Apr. 2021 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Sydney Rouse Hill have a pool?
Yes, this property has an outdoor pool.
Is Mercure Sydney Rouse Hill pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Sydney Rouse Hill?
Self-parking is free at this property.
What time is check-in at Mercure Sydney Rouse Hill?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Sydney Rouse Hill?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary).
Where is Mercure Sydney Rouse Hill located?
Located in Rouse Hill, this eco-friendly hotel is within a 15-minute walk of Rouse Hill Village Centre and Rouse Hill Regional Park. Rouse Hill House & Farm is 1.1 mi (1.8 km) away. Tallawong Station is 28 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 99 out of 154 reviews
5 - Excellent 64%
Rating 4 - Good. 42 out of 154 reviews
4 - Good 27%
Rating 3 - Okay. 7 out of 154 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 154 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 154 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here! The room was very clean, bed is super comfy, staff are very friendly, parking is very convenient, room service is fantastic 👌
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy, the staff are friendly and helpful, facilities are spot on, room was super comfortable and cosy, i ordered room service for the first time ever and the experience was amazing. The only downfall i have is the cleaners need to dust more in the bar are of the room because i had to clean the glasses before using them as they had dust and change the milks frequently because they were going bad. Other than that everything was perfect. I will definitely be a regular guest.
Stayed 2 nights in Dec 2020

4/5 Good

Stayed 1 night in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frank2012
Amazing new and clean hotel. Amazing service. Will be back.
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here as the hotel is always clean, friendly staff and the pub next door has great food
Stayed 1 night in Nov 2020

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