Mercure Sydney Rouse Hill

Photo gallery for Mercure Sydney Rouse Hill

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Mercure Sydney Rouse Hill

UNESCO Sustainable Travel Pledge

Mercure Sydney Rouse Hill

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155

Explore the area

  • Popular LocationRouse Hill Village Centre10 min walk
  • Popular LocationNorwest Business Park5 min drive
  • Popular LocationBella Vista Farm10 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)55 min drive

Choose dates to view prices

About this area

Sydney

Mercure Sydney Rouse Hill is located in Rouse Hill, a neighbourhood in Sydney, and is near a metro station. Castle Hill Country Club and Pennant Hills Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rouse Hill Regional Park and Wollemi National Park. Museums Discovery Centre and Sydney Ice Arena are also worth visiting.

What's nearby

  • Rouse Hill Village Centre - 10 min walk
  • Norwest Business Park - 5 min drive
  • Bella Vista Farm - 10 min drive
  • Norwest Private Hospital - 10 min drive
  • Hillsong Church - 12 min drive

Getting around

  • Kellyville Station - 3 min drive
  • Schofields Station - 6 min drive
  • Sydney Airport (SYD) - 55 min drive

Restaurants

  • Royal Oak Inn, Rouse Hill - 3 min walk
  • Griddle - 9 min walk
  • Lusso Italian Restaurant - 9 min walk
  • Siam Corner - 9 min walk
  • Grand Lotus Chinese Restaurant - 9 min walk

About this property

Mercure Sydney Rouse Hill

Eco-friendly Sydney hotel in Rouse Hill with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and concierge services are on-site. All 78 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and free tea bags/instant coffee.
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 19 for adults and AUD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 140 out of 214 reviews
5 - Excellent 65%
Rating 4 - Good. 58 out of 214 reviews
4 - Good 27%
Rating 3 - Okay. 9 out of 214 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 214 reviews
2 - Poor 0%
Rating 1 - Terrible. 6 out of 214 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy. It served its purpose. The staff were grest. 10 min walk to the mall.
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and modern. A wonderful hotel with several dining options nearby. Recommend.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facilities, friendly staff and convenient location.
Stayed 1 night in Feb 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy parking
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, and very friendly staff. This is the third time I have stayed here and it has been excellent each time.
Stayed 2 nights in Feb 2022