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"The staff were really helpful and kind, the room was clean and bed was comfortable "

"Great short stay. No issues with anything "

"We were offered an amazing upgrade by the reception for a special occasion very thankful "

"The staff were friendly and helpful. The kids enjoyed the pool. The location is good. Very comfy bed"

"We had a fabulous suite - the Prince William suite. Lovely view of the ocean. The room was large and well equipped. The staff were very polite. We had room service breakfast - large amount of food - good quality. Overall 5 stars. "

"Room was very clean and good size, staff were very friendly and accommodating, great breakfast, definitely will stay again on next visit to Bournemouth."

"Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali."

"Staff were very helpful and friendly. Hotel was clean and in a good location. Short walk to bus stops,buses running every 10 minutes "

"If you’re looking for something with character, this is the Hotel for you book a king room with a view across to the pier and the water. The rooms are very spacious… and breakfast was included. It was an excellent breakfast. Order off the menu plus Continental selections as well. I would like to take the time to thank AJ he made my stay fantastic, really friendly and took the time to have a chat with you. Also, I would love to highlight that I left my passport and credit card in one of the drawers, I spoke with AJ before leaving letting him know where I was heading in Torquay. He rang ahead and left a message for me and secured my passport and credit card. I can’t thank him enough for being so caring and understanding. Highly recommend you stay here."