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Overview of The Cumberland Hotel - OCEANA COLLECTION

Photo gallery

Featured image
On the beach, beach massages
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

The Cumberland Hotel - OCEANA COLLECTION

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBournemouth Pavillion Theatre12 min walk
    Popular LocationBournemouth Beach13 min walk
    Popular LocationSt. Peter's Church14 min walk
    AirportBournemouth (BOH-Bournemouth Intl.)10 min drive

Choose dates to view prices

Comfort Double Room

3.6/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room

3.9/5 guest room rating
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room (Sleeps 5)

  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

Comfort Double or Twin Room

No guest room rating
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Comfort Family Triple Room

3.6/5 guest room rating
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Quadruple Room, Balcony, Ocean View

4.6/5 guest room rating
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

King Suite, Balcony and Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Crash Pad Single Room

No guest room rating
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room (Sleeps 3)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Family Room (Sleeps 6)

  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

Superior Double Room, Balcony, Ocean View

4.2/5 guest room rating
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Family Triple Room, Balcony, Ocean View

3.8/5 guest room rating
  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

Double Room, Balcony, Sea View

3.8/5 guest room rating
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Compact Double Room

3.7/5 guest room rating
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room (Sleeps 7)

  • Sleeps 7
  • 1 Double Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

About this area

Bournemouth

Located in Bournemouth, The Cumberland Hotel - OCEANA COLLECTION is in the city centre and on the beach. Poole Harbour and Christchurch Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and Bournemouth Lower Gardens. Sandbanks Beach and Bournemouth Natural Science Society are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails and rock climbing.
Popular Location

What's nearby

  • Bournemouth Pavillion Theatre - 12 min walk
  • Bournemouth Beach - 13 min walk
  • St. Peter's Church - 14 min walk
  • Bournemouth Pier - 15 min walk
  • Boscombe Chine Gardens Mini Golf Course - 15 min walk

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • Mirabelle — 1 min walk
  • Bar Ventana Grand Cafe — 1 min walk
  • Arbor Restaurant - 7 min walk
  • Dosa World - 9 min walk
  • Naked Coffee - 9 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

4-star beach hotel with a conference centre
A restaurant, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 108 rooms feature modern comforts such as plasma TVs with digital channels, along with free WiFi. 24-hour room service, coffee makers and hairdryers are among the other amenities available to guests.
The Cumberland Hotel - OCEANA COLLECTION offers 108 forms of accommodation with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 14.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.95 for adults and GBP 7.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Indoor pool
  • Outdoor pool
  • Private picnics
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • Dry cleaning service
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1970 square feet of space)

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from 4 May 2021 to 16 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay
Dogs only

Children and extra beds

Children are welcome
Cots (infant beds) are available for GBP 6.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 7.95 for children (approximately)
  • Self-parking fee: GBP 14.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Can I cancel my reservation for free at The Cumberland Hotel - OCEANA COLLECTION and receive a full refund?
Yes, The Cumberland Hotel - OCEANA COLLECTION offers free cancellation on select room rates, because flexibility matters! Please refer to The Cumberland Hotel - OCEANA COLLECTION cancellation policy on our site for more details about any exclusions or requirements.
Does The Cumberland Hotel - OCEANA COLLECTION have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Cumberland Hotel - OCEANA COLLECTION pet-friendly?
Yes, dogs are allowed at this property. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night.
How much is parking at The Cumberland Hotel - OCEANA COLLECTION?
Self-parking is available for GBP 14.00 per night. Limited spots are available.
What time is check-in at The Cumberland Hotel - OCEANA COLLECTION?
Check-in is from 3:00 PM - 11:00 AM. Late check-in is available during limited hours.
What time is check-out at The Cumberland Hotel - OCEANA COLLECTION?
Checkout is at 11 AM. Late checkout is available for GBP 15.00 (subject to availability).
Where is The Cumberland Hotel - OCEANA COLLECTION located?
Located in Bournemouth City Centre, this beachfront hotel is in the city centre and within a 15-minute walk of Russell-Cotes Art Gallery and Museum, Bournemouth Beach and Bournemouth Pavillion Theatre. Bournemouth International Centre and Bournemouth Lower Gardens are also within 1 mile (2 km). Bournemouth Station is 18 minutes by foot.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 315 out of 989 reviews
5 - Excellent 32%
Rating 4 - Good. 396 out of 989 reviews
4 - Good 40%
Rating 3 - Okay. 182 out of 989 reviews
3 - Okay 18%
Rating 2 - Poor. 64 out of 989 reviews
2 - Poor 6%
Rating 1 - Terrible. 32 out of 989 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor service by Hotels.com and Oceana Group
The Cumberland Hotel was closed due to COVID although able to book a room through Hotels.com. By luck found a phone number on goods in door, spoke to a member of staff and advised to go to sister hotel which was open. Hotel/room not as paid/expected. Very poor service by Hotels.com and Oceana group
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

1/5 Terrible

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Nice hotel, managed C19 requirements well, great location
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

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