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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
Urban retreat in Bournemouth City Centre where travelers can alternate between indoor and outdoor pools or book rejuvenating spa treatments

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The Cumberland Hotel - OCEANA COLLECTION in central Bournemouth offers a stylish getaway. Enjoy sports massages or manicures at the spa, dine on international dishes at Mirabelle, and enjoy room WiFi. Indoor/outdoor pools with sun loungers and umbrellas await.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Parking available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Ocean Front Double Room with Balcony

Desk, iron/ironing board (on request), free WiFi, bed sheets

Ocean Front Double Room with Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Family Room for 3

Desk, iron/ironing board (on request), free WiFi, bed sheets

Standard Family Room for 3

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, two armchairs, a small table with fruit, a bedside table with a lamp, and a patterned wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard King or Twin Room

Desk, iron/ironing board (on request), free WiFi, bed sheets

Standard King or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite with Sea View and Balcony

A modern hotel room with a large bed, a wooden headboard, and built-in lighting.

Suite with Sea View and Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Compact Single Room

A hotel room with a bed, a nightstand with a lamp, a telephone, and a poster on the wall.

Compact Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Ocean Front Family Room Of 4 With Balcony

  • Sleeps 2
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

Standard Family Room For 4

  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Ocean Front Family Room Of 5 With Balcony

  • Sleeps 3
  • 1 King Bed, 1 Single Sofa Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Superior Double Room with Ocean View and Balcony

Desk, iron/ironing board (on request), free WiFi, bed sheets

Superior Double Room with Ocean View and Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Compact Double Room

A bedroom with a large bed, two bedside tables, a headboard, and a patterned wallpaper.

Compact Double Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a chair, and a stone-patterned wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Ocean Front Family Room of 3 with Balcony

Desk, iron/ironing board (on request), free WiFi, bed sheets

Ocean Front Family Room of 3 with Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Ocean Front Double Room with Balcony

Desk, iron/ironing board (on request), free WiFi, bed sheets

Ocean Front Double Room with Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Compact Single Room

Desk, iron/ironing board (on request), free WiFi, bed sheets

Compact Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard King or Twin Room

Desk, iron/ironing board (on request), free WiFi, bed sheets

Standard King or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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About the area

Located in Bournemouth City Centre, a neighbourhood in Bournemouth, The Cumberland Hotel - OCEANA COLLECTION is in a shopping district and on the beach. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Oceanarium and Queens Park are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with rock climbing and horse riding. Visit our Bournemouth travel guide
Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF

What's nearby

  • A row of beach huts along a seaside promenade with a cyclist in the distance.
    Bournemouth Beach
    8 min walk - 0.7 km
  • A landscaped garden with various plants and rocks, a red brick building, and a clear blue sky with clouds.
    Bournemouth Pavillion Theatre
    15 min walk - 1.3 km
  • A park with a water channel, benches, and people walking.
    Bournemouth Lower Gardens
    15 min walk - 1.3 km
  • A building with a blue awning and the 'BIC' logo.
    Bournemouth International Centre
    18 min walk - 1.6 km
  • A pier with a restaurant named "JACKTAILS AT" and a beach with people walking and children playing.
    Bournemouth Pier
    18 min walk - 1.6 km

Getting around

  • Bournemouth Station
    17 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    19 min drive

Restaurants

  • Domino's Pizza
    11 min walk
  • Starbucks
    12 min walk
  • Soulmade Café
    12 min walk
  • Noodle Bar
    9 min walk
  • WOK 2 GO
    10 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

  • Upscale hotel near Bournemouth Beach
  • Located close to Bournemouth International Centre, The Cumberland Hotel - OCEANA COLLECTION provides a poolside bar, a terrace and a coffee shop/cafe. Indulge in a sports massage, a manicure/pedicure and a facial at Oceana Day Spa, the on-site spa. The on-site international cuisine restaurant, Mirabelle, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Access to a nearby indoor pool, a billiards/pool table and a porter/bellboy
    • A front desk safe, wedding services and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 108 rooms have comforts such as 24-hour room service, in addition to perks such as late-night room service and free WiFi.
  • Extra amenities include:
    • Highchairs and children's dinnerware
    • Bathrooms with baths or showers and free toiletries
    • Plasma TVs with digital channels
    • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The sauna, fitness centre, and indoor pool at The SunCliff Hotel are closed from January 29, 2027-February 1, 2027.

Renovations and closures

The following facilities or services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change):
  • One of the swimming pools
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for GBP 6.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests have access to indoor pool, sauna, and fitness facility at The SunCliff Hotel, located next door.
The outdoor swimming pool is open from 8 AM-4:30 PM for cold water swimming in winter months (October-April). The pool is heated only from late spring through summer.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does The Cumberland Hotel - OCEANA COLLECTION have a pool?

Yes, this property has an outdoor pool. One of the swimming pools will be unavailable from January 29 2027 until February 1 2027 (dates subject to change).

Is The Cumberland Hotel - OCEANA COLLECTION pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Cumberland Hotel - OCEANA COLLECTION?

Self-parking is available for GBP 12.00 per night. Limited spots are available.

What time is check-in at The Cumberland Hotel - OCEANA COLLECTION?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Cumberland Hotel - OCEANA COLLECTION?

Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability).

Where is The Cumberland Hotel - OCEANA COLLECTION located?

Located in Bournemouth City Centre, this beachfront hotel is in the city centre and within 1 mi (2 km) of Russell-Cotes Art Gallery and Museum, Bournemouth Beach and Bournemouth International Centre. Boscombe Beach and Knyveton Gardens are also within 15 minutes. Bournemouth Station is 17 minutes by foot.

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Reviews

The Cumberland Hotel - OCEANA COLLECTION Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic. Hotel was clean and comfortable. Such a lovely art deco building with loads of charm. Pool and pool bar amazing
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff who after our departure found and posted on my wallet, warm outdoor swimming pool.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Emma

Great staff and swimming pools fun and lovely food room was clean and spacious
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sharon Page

Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely sea front hotel

Great hotel. Excellent service. Lovely and clean
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, family room with balcony at front of hotel very nice
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024
Verified

6/10 Okay

ISMAEL RICARDO

Liked: Cleanliness, staff & service
It’s a very good hotel, not the greatest but it’s well located and great service from their staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Bertha Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice
Lovely view from my balcony
Nice Art Deco hotel
Love the views
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always my go to hotel

Love this hotel. So cool love the decor and staff are so nice. My go to hotel when I land at Bmth.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Terena

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Stayed 1 night in May 2025
Verified

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with a very small shaky lift (do the stairs if you can). Staff are excellent and a lovely area of Bournemouth. Good value.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Sociable and warm staff Good service
Stayed 1 night in Nov 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Bar and pool and views
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Naomi

Liked: Cleanliness, staff & service, amenities
It was ok, but pricy for what it is, beds not very comfy at all, lounge bar and outside area nice, staff nice, didn’t appreciate drilling at 7.30 in the morning, was clean
Stayed 1 night in May 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really friendly and helpful. Outdoor pool area is great! The upstairs public areas are dated but otherwise all good.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nimesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay for the me, wife and two kids. Helpful staff
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

2 Day break

Great 2 day break. Dinner and breakfast was great as was the staff. Only downside was the leisure facilities were in the next door hotel and as it was cold and wet not easy to get to.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Overnight stay

Stayed with the family on 4th floor. Nice sea view room, radiator kept room warm. Bed seemed too soft and towels definitely needs to be cleaned and inspected before laying out for guests.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way, Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated Didnt have breakfast so unable to comment on food I had a very enjoyable stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Stephen

Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Lynda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and polite, food was lovely too. The building itself is run down, torn carpets on stairs, peeling wallpaper, scuffed paint. Very dated decor, smallest lift known to man kind!
Stayed 1 night in Apr 2025