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Haven Hotel

4.0 star property
Travelers can lounge by the pool with comfortable sun beds or savor a meal at The Point Restaurant while taking in spectacular ocean panoramas

Choose dates to view prices

Haven Hotel offers ocean views and contemporary comfort. Guests start with a full breakfast, then relax in the sauna or steam room. Two pools provide refreshing options, and the on-site restaurant serves impressive lunch and dinner with ocean vistas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony or patio
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony or patio
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

8.2 out of 10
Very good
(10 reviews)

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(9 reviews)

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Poole, Haven Hotel is on the beach. Poole Harbour and Sandbanks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Sandbanks Beach and Oceanarium are also worth visiting. With kayaking, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Poole travel guide
Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Xx
    Sandbanks Beach
    3 min walk - 0.3 km
  • Near the start of the SW Coast path
    Studland Beach and Nature Reserve
    7 min walk - 0.6 km
  • Durdle Door, Wareham, United Kingdom
    Dorset Area of Outstanding Natural Beauty
    7 min walk - 0.6 km
  • Dog walk at shell bay.
    Shell Bay Beach
    12 min walk - 1.0 km
  • Sandbanks Ferry Terminal
    3 min walk - 0.3 km

Getting around

  • Branksome Station
    9 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    35 min drive

Restaurants

  • South Deep
    8 min drive
  • Rockwater
    7 min drive
  • Coast Cafe- Surf Ride Skate.
    8 min drive
  • Knoll Beach Cafe
    8 min drive
  • The Cliff
    5 min drive

About this property

Haven Hotel

Upscale hotel near Poole Harbour
At Haven Hotel, you can look forward to free full breakfast, a terrace and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Point Restaurant, offers lunch, dinner and ocean views. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Self-parking (surcharge), an electric car charging station and smoke-free property
  • A 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

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Superior Double Room, Balcony, Sea View
Sandbanks Hotel
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  • Free Wi-Fi
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8.0 out of 10, Very good, 863 reviews
Sandbanks Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

Does Haven Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:30 AM to 5:30 PM.

Is Haven Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Haven Hotel?

Self-parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Haven Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Haven Hotel?

Checkout is at 11:00 AM.

Where is Haven Hotel located?

Nestled on the beach, this Poole hotel is within a 10-minute walk of Sandbanks Ferry Terminal, Sandbanks Beach and Studland Beach and Nature Reserve. Shell Bay Beach and Dorset Area of Outstanding Natural Beauty are also within 15 minutes.

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Reviews

Haven Hotel Reviews

8.0

Very good

8.4

Cleanliness

9.2

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, comfortable bed
Stayed 1 night in Oct 2025

8/10 Good

Kulchorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Geoffrey James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Scenery.
Stayed 5 nights in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked where the hotel was situated on the beach at sandbanks
Stayed 3 nights in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea views ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The location is stunning, watching the chain link ferry going backwards and forwards
Stayed 1 night in Sep 2025

10/10 Excellent

Tahir

Excellent hotel

Lovely location with a very good spa and fantastic and friendly spa.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely views across the bay, quiet part of the beach. Breakfast at the Hotel was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Jayne

Liked: Cleanliness, property conditions & facilities
Stunning views of Studland Beach and great spa facilities
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant; Location is Excellent

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
Stayed 5 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Tracey

The staff were friendly and were very helpful with any given situation
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, more good than bad.

Nice hotel with great facilities. Outdoor pool is warm and sauna / steam rooms were decent. However, I expected more of a view from a 'premium room' (picture attached). Annoyingly, the leisure centre (roof in picture) made an annoying humming throughout the night. Check-in was probably the fastest I've ever encountered and all staff with the exception of one miserable bar worker were absolutely excellent. Leisure staff were partcularly excellent. Breakfast was very nice and dining has great views out to sea.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. 1minute walk to Stidland ferrry.
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
3rd floor room had a stunning view !
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

Lovely stay , staff very friendly. No problems at all. Apart from the weather!
Stayed 4 nights in Jun 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring!
Stayed 2 nights in Oct 2024

8/10 Good

Darren

Fantastic location and very relaxing
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Well presented and great location Nice room very comfortable But reception staff a little off hand and worse was a bar food order did not come after 50 mins so got a refund
Stayed 3 nights in Jun 2025

8/10 Good

christopher John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location , the staff were very helpful ,breakfast was fresh it was good value for money
Stayed 1 night in Jul 2024