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"A bigger frying would be good in the room. "

"Great deal and service."

"Always a comfortable stay, bed, bedding, pillows of excellent quality. Hotel is in a great location."

"The room was clean and comfortable. Checking was quick and seem less. Every staff member we met was kind and courteous. We have stayed many times before and this is always our first choice when staying in Newcastle."

"This has to be one of the best hotels in Newcastle, it was so clean and fairly quiet at night offering a good nights sleep, bed was comfy and absolutely HUGEEE, staff were lovely with easy check-in and the quayside (river) view from the window was lovely. Would stay again and recommend to others."

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"The room temperature was very comfortable and the room was spotless."

"A lovely stay - a family of 5 and booked 2 rooms. Yanas was very helpful and friendly and made sure our check in and check out went smoothly. Great surprise with the complimentary hot drinks voucher and 2pm check out. Thank you "

"Nice spa area and the area around the hotel was nice. Train station is relatively close but would advise a taxi or uber due to elevation difference "