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Overview of Lumley Castle Hotel

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In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Lumley Castle Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPelaw Grange Greyhound Stadium6 min drive
    Popular LocationRainton Meadows Visitor Centre8 min drive
    Popular LocationBirtley Golf Club9 min drive
    AirportNewcastle (NCL-Newcastle Intl.)27 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri., May 07 - Mon., May 17.

About this area

Chester-le-Street

Lumley Castle Hotel is located in Chester-le-Street. Beamish Open Air Museum and Metro Radio Arena are cultural highlights, and some of the area's notable landmarks include St. James' Park and Durham Cathedral. Adventure Valley and Seven Stories are also worth visiting.
Popular Location

What's nearby

  • Pelaw Grange Greyhound Stadium - 6 min drive
  • Rainton Meadows Visitor Centre - 8 min drive
  • Birtley Golf Club - 9 min drive
  • Herrington Country Park - 9 min drive
  • Penshaw Monument - 10 min drive

Getting around

  • Chester-le-Street Station - 4 min drive
  • South Hylton Station - 14 min drive
  • Newcastle (NCL-Newcastle Intl.) - 27 min drive

Restaurants

  • New Red Lantern - 3 min drive
  • DaVinci's Ristorante - 3 min drive
  • Citrone's Cafe Bar - 4 min drive
  • Lambton Arms Hotel - 4 min drive
  • Deano's - 4 min drive

About this property

Lumley Castle Hotel

Historic hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. All 73 rooms provide in-room free WiFi, room service and flat-screen TVs. Other amenities available to guests include coffee makers, hairdryers and safes.
Lumley Castle Hotel offers 73 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester-le-Street hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 17.95 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 7 May 2021 to 17 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 17.95 for adults and GBP 10 for children (approximately)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Lumley Castle Hotel
Lumley Castle Hotel Chester-le-Street
Lumley Chester-le-Street
Lumley Castle Chester-le-Street
Lumley Castle
Lumley Castle Hotel Hotel
Lumley Castle Hotel Chester-le-Street
Lumley Castle Hotel Hotel Chester-le-Street

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 327 out of 555 reviews
5 - Excellent 59%
Rating 4 - Good. 165 out of 555 reviews
4 - Good 30%
Rating 3 - Okay. 46 out of 555 reviews
3 - Okay 8%
Rating 2 - Poor. 14 out of 555 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 555 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/5 Good

Travelled with partner
Liked: Cleanliness
That it was a castle, but that comes with other issues
Stayed 3 nights in Oct 2020

2/5 Poor

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Didnt like the fact the room wasnt cleaned to a good standard dust above bed and on picture frames broken cupboard door not all lights working floor not hovered properly
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/5 Poor

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Lumley Castle Disappointing
When booking the hotel I specified 2 x adults and a child for my room choice which said sleeps 3. The bed they gave my daughter was like a trampoline and very uncomfortable for her. She would be given a proper single bed in a premier inn at £29, not what I expected for £100 pounds a night.
Stayed 1 night in Oct 2020