Search Far North Queensland Inns

"We loved the breakfast"

"Welcoming staff were really friendly and helped out about directions to different buildings. However, room service was terrible. iPad menu in the room went blank, so had to order room service by phone and waited more than an hour. Eventually we had to cancel it because it was running too late and we had to go out. Booked 2 bedroom suites, the carpet in the living room smells really bad and been allergic throughout the stay. No exhaust fan in the bathroom. Non wonder why the room always has a moist smell. Also, the A/C was really loud and bad air quality. Lighting in the room is also really dark. The design was meant to create a vibe but not suitable for everyone. There should be adjustments that we can choose to make the room lighter."

"Awesome room and the view is soectacular."

"We travelled as a family of four for a three-night stay and stayed in a two-bedroom suite. The rooms were not adjoining, but shared a private entrance, which worked well for us. The kitchenette was well equipped, with an oven, ceramic cooktop, toaster, large fridge/freezer and microwave, which was really useful. The island itself is absolutely stunning. The snorkelling was a highlight, with turtles, reef sharks and beautiful reef easily accessible. The summit hike was also amazing, although I’d only recommend it for children aged 8+ with good fitness levels. Unfortunately, the resort experience did not match the premium price. Rooms are only cleaned every three days, towels were not replaced, and we had to empty our own bins. Staff availability was limited, and when we requested extra items, it often felt like we were inconveniencing them. We did not eat in the main restaurant, but had dinner at Foxy’s Cafe. The food was hit and miss, and the customer service was disappointing. Staff were quick to explain what guests could not do, but rarely offered helpful solutions or much empathy. Overall, I would return for a day trip, but would not stay again. The island is beautiful and well worth visiting, but the resort charges premium prices without delivering a premium resort experience."

"Great place friendly staff!"

"Cockroach in room"

"Great location and view if marina facing . Spacious rooms .Good breakfast and club lounge ( great service from Vivian ) Also room service Daisy and Winnie. Certain parts of this resort like facility look a bit dated but most other 5 star hotels in Cairns I noted had similar look . Overall good value for money and would stay again . "

"We had a lovely corner room which was clean and comfy with a grear ciew towards the ocean and over the Esplanade "

"Neerds upgrading"