expedia

Photo gallery

Featured image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Guest reviews

4.5/5 Wonderful
729 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationMacrossan Street3 min walk
Popular LocationCrystalbrook Superyacht Marina10 min walk
Popular LocationPort Village Shopping Centre10 min walk
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)8 min drive

Choose dates to view prices

  • Spa Suite

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSpa Suite
  • 1 Bedroom Suite

    4.3/5 guest room rating

    Room amenities

    • 78 sq m
    • Sleeps 3
    More details1 Bedroom Suite
  • 2 Bedroom Suite Dual Key

    4.2/5 guest room rating

    Room amenities

    • 106 sq m
    • Sleeps 5
    More details2 Bedroom Suite Dual Key
  • Room (Run of the house)

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsRoom (Run of the house)
  • 2 Bedroom Suite Dual Key - Unserviced

    Room amenities

    • 106 sq m
    • Sleeps 5
    More details2 Bedroom Suite Dual Key - Unserviced
  • Spa Suite (Unserviced)

    4.1/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSpa Suite (Unserviced)
  • 1 Bedroom Suite (Unserviced)

    5/5 guest room rating

    Room amenities

    • 78 sq m
    • Sleeps 3
    More details1 Bedroom Suite (Unserviced)

About this area

Port Douglas

Located in Port Douglas, Peppers Beach Club is on the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Four Mile Beach and Mossman Gorge. Don't miss out on a visit to Wildlife Habitat.
View map
Popular Location

What's nearby

  • Macrossan Street - 3 min walk
  • Crystalbrook Superyacht Marina - 10 min walk
  • Port Village Shopping Centre - 10 min walk
  • St Mary's by the Sea Chapel - 11 min walk
  • Court House Museum - 13 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 58 min drive

Restaurants

  • Koko Poolside Bar — 1 min walk

About this property

Peppers Beach Club

5-star resort on the beach, near Crystalbrook Superyacht Marina
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and conference space. All 90 rooms provide conveniences such as fridges and coffee makers, plus balconies and flat-screen TVs with cable channels. Guests will also find wireless Internet access (surcharge), DVD players and room service (during limited hours).
Peppers Beach Club offers 90 forms of air-conditioned accommodation with DVD players and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Port Douglas resort provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 29.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 20.00-30.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Beachfront location
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Free WiFi is available up to 500 MB per stay. Charges apply for additional data usage.

Renovations and closures

This property is undergoing renovations from 26 June 2020 to 02 October 2020 (completion date subject to change).
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 43 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place and guests are provided with hand sanitiser
Contactless check-out is available
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Peppers Beach Club Hotel Port Douglas
Peppers Beach Club Hotel
Peppers Beach Club Port Douglas
Peppers Beach Club
Peppers Beach Club Port Douglas Hotel Port Douglas
Peppers Beach Hotel Port Douglas
Peppers Beach Port Douglas
Peppers Beach Club Resort Port Douglas
Peppers Beach Club Resort

Frequently asked questions

Can I cancel my reservation for free at Peppers Beach Club and receive a full refund?
Yes, Peppers Beach Club offers free cancellation on select room rates, because flexibility matters! Please refer to Peppers Beach Club cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Peppers Beach Club?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 43 per person applies.
Where is this property located?
Nestled on the beach, this Port Douglas resort is within a 15-minute walk of Four Mile Beach, Crystalbrook Superyacht Marina and Sugar Wharf. Wildlife Habitat and Mossman Gorge are also within 16 mi (25 km).

Guest reviews

Overall score and ratings for Peppers Beach Club

4.5
Wonderful
5 - Excellent
492
4 - Good
163
3 - Okay
43
2 - Mediocre
26
1 - Poor
5
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

This was our honeymoon, receptionist very rude made us feel stupid and unwelcome especially with all restrictions coming into place. Buffet breakfast turned into room service with only two options which were both burgers. Ended up leaving 2 days early as we felt they didn’t comprise in anyway to make it enjoyable for guests.

Stayed 5 nights in Mar 2020

3/5

  • Disliked: Property conditions & facilities, room comfort
Not a 5-star resort plus ATM nightmare

The location was perfect, within easy walking distance to the marina, shops, supermarket and lots of restaurants. However, the level of features, service and amenities of Peppers Beach Club definitely could not qualify for a 5-star resort ranking. When I made our 4 nights reservation, it had not mentioned each unit is individually owned. I booked a one-bedroom suite with daily housekeeping service. Our corner top floor unit (3rd floor) was spacious with a huge balcony that equipped with a barbecue grill, a dining table and chairs. Our unit has a modern full kitchen with utensils that we need. It also has an inhouse washer and dryer. However, the aircon could not adjust to go below 22C. The weather was quite hot, so it was very uncomfortable trying to relax. The unit has minimal décor and old furniture, especially the old bad shape couch - like you were sitting in the quick sand. The worse has yet to come. When the ATM machine inside the Marina Building did not dispense money out for our withdraw, we had to make an urgent collect call to our bank at home. The Front Desk of Peppers Beach Club told us they had no international phone line! This was a bit disappointing for a resort that advertises itself as a 5-star. We had to rush to West Pac Bank in town to get help. The Bank Advisor Katelyn Cody was extremely professional and knowledgeable. She helped us to solve the issue. So lucky!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing

It was great apart from the coronavirus cutting short our stay so we were able to get home! Also would be great if in the 1BR room there was at least a microwave or a sink to wash your cups and fill up your water bottle otherwise I would go back there in a flash, great location to everything, great restaurant, great pool, thanks will be back soon :)

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place. Got there and was upgraded at no charge. Beautiful pool. Great food and friendly staff

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2020