Fitzroy Island Resort

Photo gallery for Fitzroy Island Resort

Primary image
On the beach, scuba diving, snorkelling, fishing
On the beach, scuba diving, snorkelling, fishing
On the beach, scuba diving, snorkelling, fishing
Outdoor pool

Overview of Fitzroy Island Resort

Fitzroy Island Resort

4.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Fitzroy Island via Cairns, Fitzroy Island, QLD, 4870

Explore the area

  • Popular LocationCrater Lakes National Park77 min drive

Choose dates to view prices

About this area

Fitzroy Island

Located in Fitzroy Island, Fitzroy Island Resort is in a national park and on the beach. Local points of interest include Fitzroy Island National Park. Discover the area's water adventures with kayaking and swimming nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Crater Lakes National Park - 77 min drive

Restaurants

  • Foxy's Bar - 2 min walk

About this property

Fitzroy Island Resort

4.5-star beach resort with a conference centre
Spend the day playing on the beach then return to dine at one of Fitzroy Island Resort's 2 restaurants. Housekeeping is available once per stay.
Fitzroy Island Resort offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided once per stay.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, French, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: AUD 29 for adults and AUD 22 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Zephyr
  • Foxys Tavern
  • Pool Bar

Things to do

  • Arcade/games room
  • Boat tours
  • Children's pool
  • Fishing
  • Outdoor pool
  • Scuba diving
  • Snorkelling

Family friendly

  • Arcade/games room
  • Children's pool
  • Children's toys
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (2153 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Dock
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Fitzroy Island Resort, Shop 2/1 Spence St., Cairns
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located 45 minutes away from Cairns by boat transfer. Departures from Cairns end at 1:30 PM and return from the island starting at 9:30 AM. Guests should arrive at the listed check-in location at least 1 hour prior to scheduled departure. Check-in should be completed 30 minutes prior to departure, followed by a 7-minute walk to Marlin Wharf Berth 20. Boarding closes 15 minutes before the scheduled departure time.

Renovations and closures

The property will be renovating from 26 April 2022 to 8 June 2022 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day.
Cots (infant beds) are available for AUD 15.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 22 for children (approximately)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Fitzroy Island Resort
Resort Fitzroy Island
Fitzroy Island Hotel Fitzroy Island
Fitzroy Island Hotel
Fitzroy Island Resort Resort
Fitzroy Island Resort Fitzroy Island
Fitzroy Island Resort Resort Fitzroy Island

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 324 out of 800 reviews
5 - Excellent 41%
Rating 4 - Good. 319 out of 800 reviews
4 - Good 40%
Rating 3 - Okay. 91 out of 800 reviews
3 - Okay 11%
Rating 2 - Poor. 47 out of 800 reviews
2 - Poor 6%
Rating 1 - Terrible. 19 out of 800 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately during our stay the pool was being renovated. You only have one option for breakfast on the island that you have to book in for so definitely byo food if you can. The island itself is so beautiful but the resort is having a much needed renovation, I suggest waiting till it’s done to get a better experience and definitely try get a room with a kitchen and bring some food from the the main land and there aren’t a lot of eating options and the general store is pricey
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Disliked: Property conditions & facilities
The snorkelling was great, saw turtles and large range of fish and coral. All seen by swimming off the beach. Turtle rehab ran by Rita was great. Condition of room and pool were average need maintaining. Staff were friendly but could be more helpful they did not seem to want to improve your stay. Beaches were great.
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barrier Reef is right there. We enjoyed kayaking and the glass bottom boat. The walks in the rainforest were wonderful. Limited food options but all the meals we had were excellent.
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Staff & service, room comfort
Disliked: Cleanliness
Love Fitzroy Island! Definitely worth staying a few nights rather than a day trip! The resort is fantastic would definitely recommend, our room in the beach cabin was the best location, I feel the room needs a few maintenance things fixed (shower leaked, room smelled a bit mouldy, tap was not connected and fell off each time etc just general wear and tear, the previous guest must have had fish in the fridge so anything we put in there smelled of fish) BUT despite the maintenance issues the room was clean would 100% stay again or recommend for people to stay) Tried both restaurants for dinner and had breaky each day, both were equally as good! The only thing I was a but disappointed in was the amount of rubbish around the grounds and on the beach etc. they reallllly need more rubbish bins around especially have so many people passing through each day not just resort guests
Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love snorkelling this is the place to go!
Stayed 5 nights in Jan 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Nice view, clean room. Restaurant booking is a bit disappointing and the other buffet option wasn’t as good as we thought.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Covid affect
It was during a COVID spike and were obviously understaffed. This was not a problem but due to this, communication was terrible and left most patrons we spoke to with a sour taste in our mouthes. Beautiful resort and island. It was just a shame services were lacking or non existent but the resort management were happy to take the full cost amounts off us
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful location and facility, highly recommend this property for a relaxing holiday.
Stayed 10 nights in Dec 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced and old property in need of refurbishment and management overhaul
Stayed 3 nights in Jan 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021