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Overview of Sheraton Grand Mirage Resort, Port Douglas

Photo gallery

Guest reviews

4.4 / 5Excellent
499 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationFour Mile Beach17 min walk
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)2 min drive
Popular LocationCrystalbrook Superyacht Marina3 min drive
Popular LocationMagazine Island4 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Premium Room, 1 King Bed, Ground Floor

    Premium Room, 1 King Bed, Ground Floor

    Room amenities

    • 42 sq m
    • Sleeps 3
    Show more
  • Room, 1 King Bed, Lagoon View

    Room, 1 King Bed, Lagoon View

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 3
    Show more
  • Room, 2 Double Beds, Lagoon View

    Room, 2 Double Beds, Lagoon View

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    Show more
  • Studio, 1 King Bed, Garden View

    Studio, 1 King Bed, Garden View

    Room amenities

    • 52 sq m
    • Sleeps 3
    Show more
  • Room, 1 King Bed, Garden View

    Room, 1 King Bed, Garden View

    Room amenities

    • 42 sq m
    • Sleeps 3
    Show more
  • Room, 2 Double Beds, Garden View

    Room, 2 Double Beds, Garden View

    Room amenities

    • 42 sq m
    • Sleeps 4
    Show more
  • Studio, 1 King Bed, Lagoon View

    Studio, 1 King Bed, Lagoon View

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 3
    Show more
  • Room, 1 King Bed, Pool Access, Lagoon View

    Room, 1 King Bed, Pool Access, Lagoon View

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 3
    Show more
  • Room, 2 Double Beds, Pool Access, Lagoon View

    Room, 2 Double Beds, Pool Access, Lagoon View

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    Show more
  • Premium Room, 2 Double Beds, Lagoon View

    Premium Room, 2 Double Beds, Lagoon View

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    Show more
  • Studio, 1 King Bed, Pool Access, Lagoon View

    Studio, 1 King Bed, Pool Access, Lagoon View

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 3
    Show more
  • Presidential Suite, 1 Bedroom, Lagoon View

    Presidential Suite, 1 Bedroom, Lagoon View

    Room amenities

    • Lagoon view
    • Sleeps 3
    Show more

About this area

Port Douglas

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is near a private beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Wildlife Habitat and Hartley's Crocodile Adventures.

Popular Location

What's nearby

  • Four Mile Beach - 17 min walk
  • Macrossan Street - 2 min drive
  • Port Village Shopping Centre - 3 min drive
  • Crystalbrook Superyacht Marina - 3 min drive
  • Magazine Island - 4 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • Where to eat
  • Feast Restaurant & Bar – Poolside buffet restaurant offering international cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Lobby Cafe – Serves brunch, lunch and light fare daily.
  • Daintree Bar – Serves light fare daily.
  • Harrisons by Spencer – Open daily.

About this property

Sheraton Grand Mirage Resort, Port Douglas

4.5-star resort with pools, private beach and full-service spa
Spend the day relaxing at Sheraton Grand Mirage Resort, Port Douglas's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 295 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Sheraton Grand Mirage Resort, Port Douglas offers 295 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
This Port Douglas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: AUD 20.00 per day
Return airport shuttle (surcharge) from 5:30 AM to midnight
Airport shuttle at scheduled times
Bus station shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

18 holes of golf
12 outdoor pools
Bike hire
Billiards/pool table
Fitness centre
Full-service spa
Outdoor tennis court
Shopping
Tennis

Family friendly

12 outdoor pools
Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Garden
Picnic area
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

Ayurvedic treatments
Body scrubs
Body wraps
Facials
Manicures and pedicures
Massages
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan
Cots/infant beds (surcharge)
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 5:30 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 69 per night.
  • Cots (infant beds) are available for AUD 25.0 per night.

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 69 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transport to and from this property.

Property is also known as

  • Sheraton Mirage Port Douglas Resort
  • Sheraton Mirage Resort
  • Sheraton Mirage Port Douglas
  • Sheraton Mirage
  • Sheraton Grand Mirage Resort Port Douglas
  • Sheraton Grand Mirage Resort
  • Sheraton Grand Mirage Port Douglas
  • Sheraton Grand Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Port Douglas
  • Port Douglas Sheraton
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
282
4 - Good
149
3 - Okay
53
2 - Mediocre
9
1 - Poor
6
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The variety of lagoons around the pool. Service by all staff was exceptional; will definitely be back.

Stayed 4 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our 4 day stay at the Sheridan grand mirage. Nice big pools to choose from. The staff at Harrison's were warm and friendly, and the food was great. We'll definitely return.

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A huge thank you to Bryan for his excellent customer service! At check-in and throughout our stay, Bryan was very friendly & helpful, and went above and beyond to ensure we had the best experience. The room we stayed in was beautiful and the direct pool access was amazing! We loved the pools and the tropical feel of the grounds. Overall, we had a wonderful stay and would definitely recommend!

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was spacious, very clean, great bathroom. Pools are amazing and very kid friendly. Staff were very helpful and attentive. Downsides were the pool water was too hot, like a bath. And the TVs have restricted volume so we couldn’t hear the movie we were trying to watch.

Stayed 3 nights in Feb. 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Stayed 3 nights in Jan. 2020