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Private beach nearby, white sand
Private beach nearby, white sand
Private beach nearby, white sand
12 outdoor pools, pool cabanas (surcharge), pool umbrellas

Guest reviews

4.4/5 Excellent
524 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationFour Mile Beach17 min walk
Popular LocationCrystalbrook Superyacht Marina3 min drive
Popular LocationMagazine Island4 min drive
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)11 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, Ground Floor

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Ground Floor
  • Room, 1 King Bed, Non Smoking, Lagoon View

    4.3/5 guest room rating

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking, Lagoon View
  • Room, 2 Double Beds, Non Smoking, Lagoon View

    4.7/5 guest room rating

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking, Lagoon View
  • Studio, 1 King Bed, Non Smoking, Garden View

    Room amenities

    • 52 sq m
    • Sleeps 3
    More detailsStudio, 1 King Bed, Non Smoking, Garden View
  • Room, 1 King Bed, Non Smoking, Garden View

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking, Garden View
  • Room, 2 Double Beds, Non Smoking, Garden View

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking, Garden View
  • Studio, 1 King Bed, Non Smoking, Lagoon View

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 3
    More detailsStudio, 1 King Bed, Non Smoking, Lagoon View
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking, Ground Floor

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, Ground Floor
  • Studio, 1 King Bed, Non Smoking, Ground Floor

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 3
    More detailsStudio, 1 King Bed, Non Smoking, Ground Floor
  • Presidential Suite, 1 Bedroom, Non Smoking, Lagoon View

    Room amenities

    • Lagoon view
    • Sleeps 3
    More detailsPresidential Suite, 1 Bedroom, Non Smoking, Lagoon View

About this area

Port Douglas

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is near a private beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Wildlife Habitat and Hartley's Crocodile Adventures. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
View map
Popular Location

What's nearby

  • Four Mile Beach - 17 min walk
  • Macrossan Street - 2 min drive
  • Port Village Shopping Centre - 3 min drive
  • Crystalbrook Superyacht Marina - 3 min drive
  • Magazine Island - 4 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 57 min drive

Restaurants

  • Feast Restaurant & Bar — 1 min walk
  • Lobby Cafe — 1 min walk

About this property

Sheraton Grand Mirage Resort, Port Douglas

4.5-star resort with pools, private beach and full-service spa
Spend the day relaxing at Sheraton Grand Mirage Resort, Port Douglas's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 295 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Sheraton Grand Mirage Resort, Port Douglas offers 295 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Port Douglas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: AUD 20.00 per day
  • Return airport shuttle (surcharge) from 5:30 AM to midnight
  • Airport shuttle at scheduled times
  • Bus station shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 12 outdoor pools
  • Bike hire
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Shopping
  • Tennis

Family friendly

  • 12 outdoor pools
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 5:30 AM to midnight
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 69.0 per night.
Cots (infant beds) are available for AUD 25.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 69.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Sheraton Mirage Port Douglas Resort
Sheraton Mirage Resort
Sheraton Mirage Port Douglas
Sheraton Mirage
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage Port Douglas
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Mirage Resort, Port Douglas and receive a full refund?
Yes, Sheraton Grand Mirage Resort, Port Douglas offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Mirage Resort, Port Douglas cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 12 outdoor pools.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this resort?
Checkout is at 11 AM.
Does Sheraton Grand Mirage Resort, Port Douglas provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 43.00 per person, one-way, applies.
Where is this resort located?
Offering direct access to the beach, this Port Douglas resort is within 2 mi (3 km) of Four Mile Beach, Crystalbrook Superyacht Marina and Sugar Wharf. Wildlife Habitat and Mossman Gorge are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for Sheraton Grand Mirage Resort, Port Douglas

4.4
Excellent
5 - Excellent
298
4 - Good
154
3 - Okay
55
2 - Mediocre
11
1 - Poor
6
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was comfortable, staff all friendly and efficient, pool and grounds great. Overall a pleasurable experience

Stayed 4 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 5 nights in Jun 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The variety of lagoons around the pool. Service by all staff was exceptional; will definitely be back.

    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fantastic pool and the property was overall great. We had asked a baby cot and didnt realise until it was charged on the last day which was a bit disappointing. Otherwise it was a pleasant experience

    Stayed 3 nights in Mar 2020