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Private beach nearby, white sand
Private beach nearby, white sand
12 outdoor pools, pool cabanas (surcharge), pool umbrellas
12 outdoor pools, pool cabanas (surcharge), pool umbrellas

Guest reviews

4.4 out of 5 Excellent
534 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationFour Mile Beach17 min walk
Popular LocationCrystalbrook Superyacht Marina3 min drive
Popular LocationMagazine Island4 min drive
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)11 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, Ground Floor

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Ground Floor
  • Presidential Suite, 1 Bedroom, Non Smoking, Lagoon View

    Room amenities

    • 152 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom, Non Smoking, Lagoon View
  • Deluxe Room, 2 Double Beds, Non Smoking, Ground Floor

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, Ground Floor
  • Studio, 1 King Bed, Non Smoking, Ground Floor

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking, Ground Floor
  • Room, 2 Double Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Garden View

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, Garden View
  • Studio, 1 King Bed, Non Smoking, Lagoon View

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking, Lagoon View
  • Studio, 1 King Bed, Non Smoking, Garden View

    Room amenities

    • 52 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking, Garden View
  • Room, 1 King Bed, Non Smoking, Garden View

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Garden View
  • Room, 2 Double Beds, Non Smoking, Lagoon View

    4.7/5 guest room rating

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, Lagoon View
  • Room, 1 King Bed, Non Smoking, Lagoon View

    4.3/5 guest room rating

    Room amenities

    • 42 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Lagoon View

About this area

Port Douglas

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is near a private beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Wildlife Habitat and Hartley's Crocodile Adventures. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
View map
Popular Location

What's nearby

  • Four Mile Beach - 17 min walk
  • Macrossan Street - 2 min drive
  • Port Village Shopping Centre - 3 min drive
  • Crystalbrook Superyacht Marina - 3 min drive
  • Magazine Island - 4 min drive

Getting around

  • AirportCairns, QLD (CNS-Cairns Intl.) - 57 min drive

Restaurants

  • Feast Restaurant & Bar — 1 min walk
  • Lobby Cafe — 1 min walk
  • Bazaar - 13 min walk
  • Zipangu - 14 min walk
  • Sassi - 3 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

4.5-star resort with pools and private beach
Spend the day relaxing at Sheraton Grand Mirage Resort, Port Douglas's private white sand beach or practising your swing at the on-site golf course. Then enjoy a meal at one of the resort's 2 restaurants. All 295 rooms boast jetted bathtubs, and offer free WiFi and Tempur-Pedic beds. IPod docking stations and separate dining areas are standard, as are flat-screen TVs with cable channels.
Sheraton Grand Mirage Resort, Port Douglas offers 295 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. This accommodation offers separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Port Douglas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: AUD 20.00 per day
  • Motorhome/coach/lorry parking
  • Return airport shuttle (surcharge) from 5:30 AM to midnight
  • Airport shuttle at scheduled times
  • Bus station shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 12 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Shopping
  • Tennis

Family friendly

  • 12 outdoor pools
  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (12917 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Renovated entire property – November 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 69.0 per night.
Cots (infant beds) are available for AUD 25.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 69.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort, Port Douglas Resort
Sheraton Grand Mirage Resort, Port Douglas Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Resort Port Douglas

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Mirage Resort, Port Douglas and receive a full refund?
Yes, Sheraton Grand Mirage Resort, Port Douglas offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Mirage Resort, Port Douglas cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Grand Mirage Resort, Port Douglas have a pool?
Yes, this property has 12 outdoor pools and a children's pool.
Is Sheraton Grand Mirage Resort, Port Douglas pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sheraton Grand Mirage Resort, Port Douglas?
Self-parking is free at this property.
What time is check-in at Sheraton Grand Mirage Resort, Port Douglas?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Grand Mirage Resort, Port Douglas?
Checkout is at 11 AM.
Does Sheraton Grand Mirage Resort, Port Douglas provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 43.00 per person, one-way, applies.
Where is Sheraton Grand Mirage Resort, Port Douglas located?
Offering direct access to the beach, this Port Douglas resort is within 2 mi (3 km) of Four Mile Beach, Crystalbrook Superyacht Marina and Sugar Wharf. Wildlife Habitat and Mossman Gorge are also within 12 mi (20 km).
4.4
Excellent
5 - Excellent
305
4 - Good
157
3 - Okay
55
2 - Poor
11
1 - Terrible
6

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a classic resort style design from the 80's, recently refurbished in 2016. Still a classic. Superb locations lots of facilities and space. Rooms and bathrooms clean spacious and commodious. Great value in a pandemic!
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious, bar area was lovely, room service food was great!
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, staff all friendly and efficient, pool and grounds great. Overall a pleasurable experience
Stayed 4 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Sheraton. Always exceptional service and staff are lovely and helpful.
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
Check in was awesome. Extremely helpful and knowledgeable reception staff at check in and upgraded to studio. Resort was very quiet due to just lifting of restrictions for covid19. Room was beautiful. Pillows amazing Pools needing cleaning so did not swim and understand that tourists have not been using resort so pool upkeep obviously not done Restaurant dinner was lovely. Did not access housekeeping. Had a call come through to wrong number in morning which was disappointing as resort was not busy. Checkout was a let down. Tried to charge for upgraded room for duration of stay when room had already been paid for prior to arrival. Tried also to charge for phone calls. The only calls made was when I tried to make reservations at resort restaurant which i could not get through due to phone lines being down. I ended up walking to restaurant to make reservations. We did get a note through the door later apologising for lines down. My $100 refundable deposit was still pending at time of writing 3 days after departure.
Stayed 2 nights in Jun 2020

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