Peppers Beach Club and Spa - Palm Cove

Photo gallery for Peppers Beach Club and Spa - Palm Cove

Primary image
On the beach
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers

Overview of Peppers Beach Club and Spa - Palm Cove

UNESCO Sustainable Travel Pledge

Peppers Beach Club and Spa - Palm Cove

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
123 Williams Esplanade, Palm Cove, QLD, 4879

Explore the area

  • Popular LocationClifton Village Shopping Centre4 min drive
  • Popular LocationClifton Beach6 min drive
  • Popular LocationKewarra Beach8 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)27 min drive

Choose dates to view prices

About this area

Cairns

Located on the beach, Peppers Beach Club and Spa - Palm Cove is in Palm Cove, a neighbourhood in Cairns. The area's natural beauty can be seen at Palm Cove Beach and Great Barrier Reef. Hartley's Crocodile Adventures and Hartley's Crocodile Adventures are also worth visiting.

What's nearby

  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 6 min drive
  • Kewarra Beach - 8 min drive
  • Trinity Beach - 16 min drive
  • Half Moon Bay Golf Course - 18 min drive

Getting around

  • Redlynch Station - 21 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 28 min drive

Restaurants

  • 27 Degrees - 2 min walk
  • Numi - 7 min walk
  • Wok On Noodle Bar - 8 min walk
  • Nu Nu Restaurant - 9 min walk
  • Temple of Tastes Restaurant - 14 min walk

About this property

Peppers Beach Club and Spa - Palm Cove

Upscale resort on the beach, with 3 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Peppers Beach Club and Spa - Palm Cove's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Peppers Beach Club and Spa - Palm Cove offers 138 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub and a fitness centre.
Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 19.95 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Valet parking on site (AUD 5.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Lime & Pepper Restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Hot tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: AUD 19.95 per night (rates may vary)
  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Valet parking fee: AUD 5.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Resort
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Resort Palm Cove

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 558 out of 907 reviews
5 - Excellent 62%
Rating 4 - Good. 254 out of 907 reviews
4 - Good 28%
Rating 3 - Okay. 62 out of 907 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 907 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 907 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great, kid friendly resort. Daughter loved the pool The rooms were well set up for a family with washing machine etc. The extra $20 to get 'late' checkout (11am) was not ideal given nightly cost.
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for relaxation
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great service, nice clean rooms and friendly staff. A family friendly resort style hotel we would be happy to visit again.
Stayed 6 nights in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more like a three star property.Dirty sheets. When told staff he just shrugged his shoulders. Spoke to Zach. Chair for one person on the balcony. Wanted to upgrade us to another room and wanted to charge another $150 per night. So we can have two chairs in our balcony. Staff look very unhappy and don’t care what do you think about your stay. Stay away from this trap. For $450 a night you can get much better accommodation elsewhere. Accor group always disappoints.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 2 nights in Mar 2022