Towngate Hotels, Pembroke Pines

"The beach view was amazing. The room was clean. The staff were friendly and helpful. They even held our luggage after checkout. "

"Room was old and rusty door jams."

"Very good breakfast. "

"The rooms are small & restrooms not very private. Housekeeping was extremely late. "

"Everything was clean and comfortable. "

"Based on the lack of cleanliness and the place in disrepair, we did not go in pool. "

"Property was overcrowded and the booking “fee” was unexpected on top of the room rate. I booked through Expedia with “VIP access” and none of the “perks” that were supposed to come with it were granted, except for the a late check-in that granted one extra hour. Elevators were the slowest I’ve ever encountered and the fact that the swimming pool turned into a public party at night made the situation much worse… good location, though, breakfast could be better, especially since the only two options were a bakery with a very limited selection of items and an associated restaurant “Casa Gianna” that was overpriced for the quality of service and food offer "

"Room was pretty standard. TV had good quality and good channels selection. Shower door was weird and shower was small. Water has an odd color to it. Limited food choices, especially for children. Check- in desks were in an odd place. Elevator was crowded and difficult to use at times due to security feature requiring key card to go to guest floors. People sometimes missed their floor stops because they could not get to the card reader due to crowded elevator. "

"Clean, big room. We were happily surprised that it was more a suite than a hotel room. Closer to the boardwalk and each than we expected. "