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"The rooms were clean and spacious. Loved the pools and beachside access, along with the extracurricular activities presented. Beds were comfortable and staff attentive. Front desk staff could be a bit warmer, and not all were knowledgeable in addressing/resolving customer concerns. "

"Great service, great food, great resort. I appreciated the upgrade for being with expedia - wish the Expedia copy said more about what’s included. "

"Loved it"

"Friendly people great service clean rooms "

"The service was great. We had a bottler who took care of our every need. It was just great. The food was amazing! "

"As always, the staff is great and we always enjoy our stay with the Hilton family"

"Best decision choosing TRS!"

"It was a great place to stay at, I stayed there for 10 days and felt at home. It was calm, the staff was super nice and great service. The restaurant is good and breakfast as enough options for a stay. Overall would def recommend All my friends that came to see me there loved it and ended up booking a room there too. For the price it is a very nice place to stay "

"This hotel was a beautiful, quiet oasis. The staff was wonderful, our bed was super comfortable and it felt more like a private condo than a hotel. If the big, all-inclusive hotels are too touristy for you, this could be a great choice. We felt very safe here, the hotel is on a private road with a guard shack so limited traffic and easy to walk along daily. There's a beautiful cenote just a few minutes walk away. Keep in mind, being outside the main hotel zone food options are limited to a few hotels unless you have a car to drive into town or to the hotel zone - so we recommend renting a car or scooter. We would also highly recommend finding the Mexican cooking from scratch class in a private Tulum home - it was a great experience."