Shadow Hills Hotels, Sunland

"The suite was great size, clean , nice views and comfortable. The pillows much too soft though. Drinks and food good. Amazing time at floor 34 revolving bar. The service throughout hotel was subpar. With the exception of valet dept, every single other employee we encountered in any area were surprisingly unfriendly and not helpful - front desk, bars, restaurant… it’s like everyone there hates their job or something. Definitely expected a better level of service from a hotel of this stature."

"Great hospitality, beautiful and clean room. "

"Staff "

"It was ok, not too many options and very over priced for what you get. "

"Yes room was great and very clean. The staff was awesome. Especially our housekeeper Emily Torres. She kept our room clean. She was so friendly and a great ambassador for AC Sheraton !!"

"Exceptional "

"Clean property, friendly and helpful staff, and a great location.”"

"Awesome hotel! We had a great time with our dog. I loved the lobby and the game room. The staff who assisted us was friendly and helpful. The room was spacious and room service was good! Will definitely be back here!"

"Really consistant hotel brand. Clean room, friendly staff, and easy to use amenities and lobby seating. Rooms are small, but beds are big. Better for a solo or couple."