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"Parking was easy! Checking in was easy. Super close proximity to everything we wanted during our trip. Staff were super friendly and accommodating! I would definitely book again :) "

"Everyone working was nice my hotel Room was nice too beautiful view as well ! "

"the room was ok and clean, but rhey do abuse of the clean products wirh heavy smell... after awhile, the smell was gone (or i got use to). I am very disappointed that the parking is not included... it is just silly not to put the total price. the room have one light off, which never was fixed even we report it since our first night. the bar is small and ok for a relax moment. overall, these area is overprice... insuppose universal studios is a hidden price to pay."

"Friendly staff"

"The room 100 is very loud with it being next to the stairs. There was also not hot water so we showered mostly luke warm water which felt cold during the time we were there. The air conditioner and everything was loud. The air vent was loud in the bathroom. Beds were nice on the other hand and the room was pretty clean."

"Clean room. Comfy bed! We did not eat breakfast here. But room service was delicious! Valet was super helpful and perfect location for Universal. "

"Friendly staff, great location for Universal Studios visit. Very convenient Dennys in the same complex."

"Clean room and staff were friendly"

"This was definitely an interesting stay. The lobby was the size of a coat closet and had a little electronic kiosk where you check in with a virtual receptionist. You have to request room cleaning before 11am if you want housekeeping to stop by. Room was cute and cozy, but the floors weren't mopped so we kept getting our socks and feet really dirty with all the dust and dirt on the ground. Another super random complaint was that the tv remote didn't have a back button? It got annoying after a while. A p.s. to also log out of all of your accounts before you leave; so many people were still logged into netflix, hulu, etc.. Other than that, the parking was nice and there was lots of food nearby!"