Holiday Homes in Santa Clarita

"Love the area. Clean room. Very sattisfied"

"This hotel was dilapidated and sketchy. Our room was musty, window sheers were literally shredded and tied up all over the place, gross old cobwebs outside on our windows and my daughter and I both woke up with swollen puffy eyes ostensibly from mold or allergens in the room or ac vents. We also chose the hotel partially for laundry facilities as we were attending a local horse show and assumed we would need them and when we asked were told they actually weren’t on site…they were at a sister property across the street. We clearly were not going to go sit with our laundry across the street for an hour and a half. When I showed the pictures of the shears to our desk agent, she conjecture that maybe that had just been done by the previous guest. We left when returning from our commitments the second day and when we emailed management were told that they would refund us for only the one night because we had stayed two which of course we had not. Abysmal property. We spent the following two nights at a lovely hotel with the same rate that was a palace in comparison. Photos attached."

"Need a face lift for rooms.."

"Clean and next to six flags. Many places to eat near by as well."

"Clean rooms and facilities. Towels and sheet quality could be better but you can’t beat the value."

"Great stay. We will definitely book again on our next trip to LA."

"I've stayed at this hotel last year and had a very polite male receptionist through the digital lobby check in. Wonderful experience and no issues with service, room or stay overall. This time I checked in with a different receptionist, female agent and very passive aggressive. Fake smiling the entire time and rushing me with the check in and responded "you are all done" when I mentioned to correct an error in my address. Then when I returned to the same agent to address an issue with the pass code not working and locking me out of my room, she seemed irritated and printed a hotel key card to use. I suggested key cards for ease of entry and she did the passive aggressive eye roll and fake smile again. It was nauseating. Stop that, you are not a child. You are being paid for providing service so act like an adult and provide professional service. Kindness and professionalism aren't hard to to do. All in all, despite the cute hotel room, I will reconsider this place because service was terrible. I hope they really clean up their act and hire mature adult agents for future hotel guests going forward."

"Pool could be cleaner, but staff is absolutely amazing!"

"Great hotel, great vibe, clean"