"The view at Le Cliff is beautiful, but unfortunately that was the only real highlight of our stay. The overall experience was extremely disappointing and not worth the inconvenience.
The location is much harder to manage than expected. There are around 300 stairs just to reach the parking lot, and once you get there, it is still a long walk down a dangerous-feeling road to get into town unless you take a taxi every time. Coming and going felt exhausting and impractical.
During our stay, we lost both power and water, which made the room uncomfortable and difficult to enjoy. The staff also felt very inattentive. We had to ask for basic things like room service, and the level of care did not match what you would expect from a hotel in such a dramatic location.
Checkout was another major frustration and took well over an hour. We also saw other guests having problems, so it did not seem like an isolated issue. The restaurant was disappointing as well, which made the remote location even more inconvenient.
Le Cliff has a stunning ocean view, but the service, access, facilities, restaurant, and overall experience were deeply disappointing. I would not stay here again."
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