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"By far the best hotel and staff I’ve ever stayed with in New York "

"everyone at this hotel was so kind and generous. I highly recommend it’s a very clean hotel in an in great location."

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"Staff was nice but we did not have hot water for 2 hours on Friday evening. They did compensate me a bit for the inconvenience They also did not clean the room one day and I called for clean towels but we never received them so I had to call them again hours later. Location was good. "

"Arrived in NYC on the hottest day so far this year. I booked two rooms and one room had no functioning AC. Took almost 5 hours to determine the compressor was shot and then another hour or so to get a different room. The staff was wonderful during this issue and refunded a credit for the inconvenience."

"Clean hotel, attentive staff. Great location with nice views of the city. Starbucks downstairs in lobby for morning coffee and a muffin. Across from Madison Square. Parking at Dock as recommended right across the street and convenient. Subway right across the street. Restaurants and bars nearby. Would def stay here again. "

"Check in was a mess with no on line available….ling line. Elevators got overwhelmed with surge after workshops"

"Location was good. Room is old and needs renovation. Bathroom door was rotting, fans did not work. Dated. Bed was very comfortable"

"The room was clean and comfortable and the staff helpful. Convenient location and a great view from the room. The room lacked a coffee maker, however amenities were otherwise great."