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citizenM New York Times Square

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View from room
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
View from room

Overview of citizenM New York Times Square

citizenM New York Times Square

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
218 West 50th Street, New York, NY, 10019

Explore the area

  • Popular LocationTimes Square3 min walk
  • Popular LocationBroadway6 min walk
  • Popular LocationCentral Park10 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)46 min drive

Choose dates to view prices

About this area

New York

CitizenM New York Times Square is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Radio City Music Hall and Broadway are cultural highlights, and some of the area's popular attractions include Central Park Zoo and American Museum of Natural History. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: 49th St. Station is 5 minutes on foot and 50 St. Station (Broadway) is 5 minutes.
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Map

What's nearby

  • Times Square - 3 min walk
  • Broadway - 6 min walk
  • Rockefeller Center - 7 min walk
  • Museum of Modern Art - 9 min walk
  • Central Park - 10 min walk

Getting around

  • 49th St. Station - 5 min walk
  • New York W 32nd St. Station - 19 min walk
  • John F. Kennedy International Airport (JFK) - 46 min drive

Restaurants

  • The Blue Dog Cookhouse & Bar - 2 min walk
  • Brasserie 1605 - 2 min walk
  • Don Antonio - 2 min walk
  • Kung Fu Little Steamed Buns Ramen - 3 min walk
  • Bobby Van's Steakhouse - 3 min walk

About this property

citizenM New York Times Square

4-star New York hotel in Manhattan, walk to Times Square
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
CitizenM New York Times Square offers 230 air-conditioned accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 525 ft (USD 45 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 18.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPod dock
  • Tablet computer

Food and drink

  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express checkout

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Nearby parking fee: USD 45 per day(525 ft away; open 24 hours)
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1235 out of 1664 reviews
5 - Excellent 74%
Rating 4 - Good. 295 out of 1664 reviews
4 - Good 18%
Rating 3 - Okay. 69 out of 1664 reviews
3 - Okay 4%
Rating 2 - Poor. 34 out of 1664 reviews
2 - Poor 2%
Rating 1 - Terrible. 31 out of 1664 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and trendy.
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient and easy to navigate.
Stayed 3 nights in Jun 2022

5/5 Excellent

i like it
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No hot water for a whole morning (5 night stay). Not all elevators at service at all times, took 20 minutes one time to get down to the lobby. Rooms close to the elevators can hear elevators ringing all day and night. Hallway lights go under the room door and light the room at night.
Stayed 5 nights in May 2022