The Westin New York Grand Central

Photo gallery for The Westin New York Grand Central

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Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of The Westin New York Grand Central

The Westin New York Grand Central

4.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
212 East 42nd Street, New York, NY, 10017

Explore the area

  • Popular LocationTimes Square16 min walk
  • Popular LocationRockefeller Center18 min walk
  • Popular LocationBroadway18 min walk
  • AirportNew York, NY (LGA-LaGuardia)21 min drive

Choose dates to view prices

About this area

New York

The Westin New York Grand Central is located in Manhattan, a neighbourhood in New York, and is near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Central Park Zoo and American Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Grand Central Terminal - 5 min walk
  • United Nations Headquarters - 7 min walk
  • Times Square - 16 min walk
  • Rockefeller Center - 18 min walk
  • Broadway - 18 min walk

Getting around

  • Grand Central - 42 St. Station - 9 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • Sinigual - 2 min walk
  • Sushi Yasuda - 2 min walk
  • Amaze - 2 min walk
  • Soba Totto - 3 min walk
  • Sakagura - 3 min walk

About this property

The Westin New York Grand Central

Luxury New York hotel in Manhattan, walk to Grand Central Terminal
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. All 774 rooms offer comforts such as pillowtop beds and premium bedding, plus WiFi and LCD TVs with digital channels. Other amenities available to guests include minibars, room service and separate baths and showers.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 85 per day)
  • Valet parking on site (USD 85 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11 AM: USD 16.25-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting services
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese (Mandarin)
  • English
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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New York
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Manhattan
Manhattan
4 star
4 star
Air conditioned
Air conditioned
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
Hotel
Hotel

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50 per pet, per day
Welcoming dogs only
Up to 40 lbs/18 kg
Service animals are welcome
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16.25 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 85 per day
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 50 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 809 out of 1499 reviews
5 - Excellent 54%
Rating 4 - Good. 387 out of 1499 reviews
4 - Good 26%
Rating 3 - Okay. 148 out of 1499 reviews
3 - Okay 10%
Rating 2 - Poor. 87 out of 1499 reviews
2 - Poor 6%
Rating 1 - Terrible. 68 out of 1499 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

2/5 Poor

Liked: Cleanliness, property conditions & facilities
The express checkout was not working. Had to checkout at front desk. I tried to use my breakfast voucher at 10:46am but was told they stopped serving at 10:45am. Then was charged $14 for a coffee and a muffin at the takeaway. Will not stay there again…
Stayed 2 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super nice property, room could use a microwave and the bathroom is not as nice or large as expected.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. It was close to all major landmarks in New York;
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our visit. They were able to accommodate an early check in and the lobby is always lively. Hotel is in a safe and quiet area with a CVS directly across in case forget something or need to get snacks. Really enjoyed our stay and highly recommend to others.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely busy during the week. Our room was noisy even though we were on the 29th floor. Hospital must have been close because the noise was mostly siren’s. Disappointed in pillows. They were dumpy and flat. The hotel is beautiful and location great! Staff, especially Olga, with housekeeping was wonderful and friendly!
Stayed 5 nights in May 2022