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Reviews of The Lerina Hotel Nusa Dua

4 out of 5
The Lerina Hotel Nusa Dua
Jl. By Pass Ngurah Rai No 1001x Mumbul, Nusa Dua, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 60 reviews" "
Rating 8 - Good. 20 out of 60 reviews" "
Rating 6 - Okay. 20 out of 60 reviews" "
Rating 4 - Poor. 5 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Convenient to access taxi/grab services, however, not walking friendly to amenities around the area. Staff was lovely and provided excellent service. However, the room condition was worse than pictured in photos - general wear and tear with mosquitoes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

8/10 Good

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it was a nicer hotel, liked the pool but there were some wires coming off the pool wall & there was some green algae in the bottom part of the pool. But the staff were amazing & so accommodating ❤️
Stayed 3 nights in Jul 2022
Response from The Lerina Hotel Nusa Dua on 26 Nov 2022
Dear Mr/s Mikayla It is uplifting to hear that you had a wonderful stay at our Hotel. It is pleasure to read your compliments towards our associates for their attentive and friendly service. Thank you for taking time to share your experience with us. We sincerely hope to have another chance to welcoming you back to our Hotel.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We stayed for 7 days here
Stayed 6 nights in Feb 2020

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing place..would love to stay here again
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed are clean and comfortable, the staff are helpful and polite however must pay attention to the toilet, it must be washed properly.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service
We were having to ask multiple times for water and fresh towels. Also got burnt On the kettle that didn’t turn off. We left 3 days early as we just weren’t happy
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were really lively, couldn’t do enough for us. Hotel is far away from anything of interest. If I’m the area as a tourist would suggest looking at Nusa dua resort for a hotel, not this side of the area
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Modernity of the rooms was surprising and friendliness of staff.
Stayed 1 night in May 2019

8/10 Good

shayne

Liked: Cleanliness, staff & service
Lerina hotel stay
Was good hotel for the price but not to much around the area to do . Hotel was comfortable but starting to age a bit . Breakfast was ok
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

2/10 Terrible

visitor

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice. Enjoyed it. On the bypass, but inside hotel was nice
Stayed 5 nights in May 2018

4/10 Poor

drew

Liked: Cleanliness, staff & service
Great if you only need a quick sleep.
The hotel had friendly staff, but absolutely zero appeal. Few guests, restaurant (open-air) directly on a 6-lane highway filled with non-stop motorcycles and scooters. Nowhere to walk to, and a view of construction of all sides. Truly depressing place.
Stayed 1 night in Oct 2017

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room is huge & well designed. Nice & comfy. Only cons is the bfast. Should have more variety.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, nice area n nice room
Its very nice room with comfortable and good location.

8/10 Good

H.G.R.

Liked: Staff & service
The hotel is clean and the breakfast is good.
The location of the hotel is poor of restaurants and other facilities.

6/10 Okay

Sok Ling

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Value for money
Generally positive experience overall.

6/10 Okay

Gabriela, Bedfordshire

Liked: Staff & service, room comfort
Friendly staff and very good food
If you are looking to stay close to the beach do not book this hotel as is about 10 -15 min by taxi to Nusa Dua beach, the hotel is located on very busy street. The room was ok, however the bathroom wasn't clean ( not up to my standards anyway) and needed to be updated. The staff in this hotel is very friendly and they provide excellent customer service (Rini in the restaurant was wonderful), the food in the roof top bar is amazing! Overall had a very pleasant stay.

6/10 Okay

Verified traveller

cheap,nearby to mini mart but isolate from the center point.

6/10 Okay

Yovi mei yusuf, Kediri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All condition is so great n so comfort except the taste of breakfast

10/10 Excellent

Yeo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do give it a try
Very beautiful place, easy to find, just opposite the Oakley store. Gorgeous rooftop bar for drinkers. Staff were very helpful and nice. Not much around the area as of now, but very sure that more things will be coming up for the area, as we see plenty of constructions around. Delicious food by the locals nearby. Plenty of convenience stores nearby too!

10/10 Excellent

Sara, Malmoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our honeymoon
Comfortable, nice, clean, great pool I got sick and the staff helped us alot ❤️.

4/10 Poor

Natali, San Francisco

Disliked: Staff & service, property conditions & facilities
4 star hotel???
I booked this hotel for 4 people. When I checked our room, they only provided us with 3 single beds so I went downstairs and talked to the customer service. I requested to add 1 rolling bed or moved us to different room. However, the customer service said that they did not have any extra bed and they couldn't move us to different room. This is the first time I stayed in the (4 star) hotel that couldn't provide any rolling bed. They couldn't do anything about this issues so I decided to checkout right away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel. Good bed and working (powerful) AC. Swimpool is big enough but the board floor needed maintenance. Also in restaurant menu is without tax - thought it was cheaper at first. But in the restourant good variety of food. Breakfast is ok. Some pancake and fruit but mostly asian menu. Near airport and good location.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
舊酒店，毛巾和床鋪舊得賓館也不用，套房的門鎖每天壞一次，每次都入不到，員工走入另一個爬入露台入去門囗，酒店有叫我轉房，但太多東西，費事煩
Stayed 8 nights in May 2019

6/10 Okay

Joe

Business traveller
Liked: Staff & service
酒店房間陳舊，床鋪被套更陳舊，清潔一般，部分員工掃完地會直接掃出露台，整體是香港二星級數，不過有一樣值得讚賞，員工非常友善及helpfully!
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
部屋はとても綺麗で、プールやレストランも綺麗に整備されていました。 なぜか3日目のシャワーでお湯が出なかったくらいで他は大満足でした。
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
スタッフ、部屋の広さ、部屋の掃除等、良好でした。 ただベッドのマットレスにダニがいて全身やられました。 在住者にダニブロッカーを借りて解決しました。 また一部の滞在者がマナーを守れない感じでしたが、ホテルの責任では無いかもしれません。 スタッフの方の対応は非常に良かったです。
Stayed 14 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lumayan
Baik
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schönes Hotel
Das Hotel ist super schön und hat ein Mega Team. Keine Worte! War schon in vielen verschiedenen Hotels in Asien/ Europa und kann echt sagen, dass keines der ganzen Hotels so ein guten Service hatte!!
Stayed 11 nights in Jul 2018

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint og rent hotell
Veldig fint og rent hotell med utrolig god service. Rommene er veldig fine, og putene i sengen er helt fantastiske! Det eneste som trekker ned er beliggenheten og hastigheten på internettet.
Stayed 2 nights in Jun 2018

6/10 Okay

urutodo, Hyogo-ken,Japan

Liked: Cleanliness, staff & service
幹線道路に面した便利なホテル
客室は綺麗に掃除されているので、過度の期待をしなければ快適です。 スタッフの対応も、とくに問題はありませんのでした。 ビジネスホテル感覚で泊まるのであれば、十分かと思います。
Stayed 5 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
レストランが汚い　臭い
携帯電話を無くして国際電話を掛けさせてくださいとお願いしましたがダメ出すと言わた 洗面台が落ちそう又蛇口も固定されて無くぐらぐらでした　頼んだが何もしに来ない 施設で公開してるのが何もオープンしていませんでした エクスペディアで紹介する事により自分はエクスペディアに対して「？」を付けます

8/10 Good

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in bad location.
Nice, cheap, cozy. 24/h room service with delicious and fairly priced meals.

2/10 Terrible

hye jung, jeju

Disliked: Cleanliness, staff & service, property conditions & facilities
the worst hotel in bali in while long time journey
i just checked out for 2 nights this hotel although i was booking 3night. room cleaning was terrible and coffee cup has ripstick spot. also pillows...and some hairs in the room, bathroom. the location is not good. too expensive transportation.

8/10 Good

Slackware, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan Murah
tempat yang bagus untuk menginap di kawasan wisata di bali, kemana-mana dekat di daerah nusa dua dan kuta

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
utrolig dårlig morgen mad, virkelig beskidt gulv, toilet og værelse

6/10 Okay

Vierta, Bali

Disliked: Cleanliness, property conditions & facilities
Nyaman utk menginap
Fasilitasnya sangat minim dan makanannya juga sangat standar

6/10 Okay

jonas , danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert nyt hotel, dog langt fra stranden
Vi havde 1 overnatning på dette fine nye hotel. Maden er rigtig go, dog en smule dyrt, samt en dyr morgenmad. Hvis man er til rigtig hygge er dette hotel ikke det rette, da det ligger ud til en larmende vej. Men alt i alt et godt rent hotel, med venlig personale.

6/10 Okay

donna, Siantar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semuanya oke kecuali breakfastnya kurang variatif. Rasanya biasa saja.Bandara dekat.

10/10 Excellent

Irsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ya Yun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small hotel
Bathroom is very smell.

4/10 Poor

i nyoman, denpasar

Disliked: Cleanliness, room comfort
tidak cocok untuk menginap bersama keluarga
bising, suara dari jalan terdengar sampai ke kamar

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
3つ星かな？
3人部屋を予約しました（シングルベッドが3台です）建物が別の棟で広い部屋、高い部屋と一緒の棟です。こちらは大・中・小のタオルがありましたが一緒に行った2人部屋の方は大タオルしかありません。 シャワーは固定式（上から）ですので少し使いずらかったです。ホース式のがきれいに流せます。お湯の量は十分。泊まった最初の日はお湯が出ず水で入って凄く寒くフロントに電話しましたが夜中だった為何も出来ずハンドルを左に回せとこっちが知っているのに変な回答しかもらえませんでした。でも次に日にはなぜかなおっていてお湯が出ました。 朝食ははじめこんだけ？と思いましたがこの値段ではこんなものなのかバリの別のホテルにも3回泊まりましたがまあいい方です。毎日ご飯・麺・ジャガイモ・スープ・・・の内容が変わります。受付は女の人より男の人のが色々とやってくれます。 タクシーも交渉制のタクシーよりメーターのタクシーのが安いです。

6/10 Okay

i nyoman, Denpasar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lumayan untuk liburan singkat
Kamar suite bising suara kendaraan di jalan. Suara music terdengar sampai kamar. Kondisi kamar dan sekitarnya kurang bersih. Pelayanan untuk tamu lumayan memuaskan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice , clean , new hotel !

10/10 Excellent

Maria Pilar, Zaragoza .España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable
El hotel fantástico. Todo perfecto, servicio, piscina, limpieza...buena cocina en los tres restaurantes, a precio económico. Solo que a partir de la puerta del hotel ya no se puede pasear por estar en la misma carretera y hay que coger taxi para desplazarse. Aunque creo que en Bali es parecido por todas las zonas. Por tanto es muy recomendable el hotel.