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The Westin Resort Nusa Dua, Bali - CHSE Certified

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Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Premium bedding, down duvets, in-room safe, desk

Overview of The Westin Resort Nusa Dua, Bali - CHSE Certified

The Westin Resort Nusa Dua, Bali - CHSE Certified

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Kawasan Pariwisata Nusa Dua, BTDC Lot N-3, Nusa Dua, Bali, 80363

Explore the area

  • Popular LocationBali International Convention Center1 min walk
  • Popular LocationBali Nusa Dua Convention Centre3 min walk
  • Popular LocationNusa Dua Beach15 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)13 min drive

Choose dates to view prices

About this area

Nusa Dua

Located near the beach, The Westin Resort Nusa Dua, Bali - CHSE Certified is in BTDC neighbourhood and is connected to the convention centre. The area's natural beauty can be seen at Nusa Dua Beach and Geger Beach, while Pasifika Museum and Bali Nusa Dua Theater are cultural highlights. Circus Waterpark and Waterbom Bali are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.
Visit our Nusa Dua travel guideOpens in a new window
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Map

What's nearby

  • Bali International Convention Center - 1 min walk
  • Bali Nusa Dua Convention Centre - 3 min walk
  • Pasifika Museum - 7 min walk
  • Bali Collection Shopping Centre - 7 min walk
  • Nusa Dua Beach - 15 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • Uno - 9 min walk
  • Sateria - 12 min walk
  • Bangle bali - 12 min walk
  • Kopi Petani - 12 min walk
  • The royal kitchen - 14 min walk

About this property

The Westin Resort Nusa Dua, Bali - CHSE Certified

Beach spa retreat, walking distance from Bali International Convention Center
Spend the day catching some rays at the nearby beach, relaxing by one of The Westin Resort Nusa Dua, Bali - CHSE Certified's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 433 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and fridges are standard, as are LCD TVs with cable channels.
The Westin Resort Nusa Dua, Bali - CHSE Certified offers 433 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 13.8 kilometers
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 350000 for adults and IDR 175450 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • German
  • Indonesian
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (169488 square feet of space)
  • Meeting rooms - 42

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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See similar properties

Nusa Dua
Nusa Dua
BTDC
BTDC
5 star
5 star
Family-friendly
Family-friendly
Hotel resort
Hotel resort
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 660000.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 350000 for adults and IDR 175450 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 300000 (one-way), (from 1 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 660000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bali Westin Resort
Bali Westin Resort Nusa Dua
Nusa Dua Bali
Nusa Dua Westin Resort
Nusa Dua Westin Resort Bali
Westin Resort Bali
Westin Nusa Dua Bali
Westin Bali
Westin Resort Bali Nusa Dua
Westin Resort Nusa Dua Bali
The Westin Resort Nusa Dua Bali
The Westin Resort Nusa Dua Bali
The Westin Resort Nusa Dua Bali CHSE Certified
The Westin Resort Nusa Dua, Bali - CHSE Certified Resort
The Westin Resort Nusa Dua, Bali - CHSE Certified Nusa Dua

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 596 out of 996 reviews
5 - Excellent 60%
Rating 4 - Good. 308 out of 996 reviews
4 - Good 31%
Rating 3 - Okay. 61 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 996 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel property has enormous spaces everywhere where we can find good spaces to relax and drink/dine on beautiful well landscaped property. The hospitality from hotel staffs were so generous and gracefully to us with warm greetings. We felt that we are part of family with their big smiles. One of a great lady at the concierge desk, Eka was so helpful and resourceful with us for our tour plan and able to provide shuttle service for us at ease. We would like to come back again!
Stayed 3 nights in Mar 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Overall disappointing
It was overall disappointing because exactly after new year they closed the Italian restaurant and the other pool in the hotel and the restaurant on the beach was already closed for maintenance which they didn’t communicate with us at all on any of these changes.
Stayed 11 nights in Dec 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for family with young kids. Breakfast quality is good and staff are excellent. Take a stroll at the beach and its really relaxing. Great place to relax.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Was a great hotel
This hotel considered as not modern hotel. Location is good, facility is complete, standard dining place. Service from concierge is fantastic.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the resort and most of the staff is nice
We are Balinese and Japanese family staying with toddler. Great -All of the front office ladies are 5star hospitality team! -Nice breakfast, food and their hospitality. -well maintained beautiful garden, pool and beach area -kids friendly Disappointed -Security staff treated my husband as driver/tour guide. Firstly the staff asked if my husband is going to drop the guest or not, my husband answered we all will stay here, then the staff laughed. It's not joke, he didn't apologised. Our very first impression for this hotel was made by him. -No one welcomed at carport, they didn't approach us for valet parking service. ( maybe staff was busy with other guest. may be the staff thought my husband as a driver or tour guide since he is local? The staff didn't offer but said "do you park by yourself or use valet?" he should have said "may I - / would you like me to - " or something like that, isn't it 5star hotel? Actually my husband got little angry with the way the staff said, then he decided to park by himself though the parking is so far away from lobby.) -One of the in room dining menu was not good (Thai salad) , too salty and we felt something wrong with the ingredient. -At breakfast restaurant, we have asked coffee/tea 3times by 3 different staff. All of them are nice and caring but maybe should communicate well among the team. Overall, the resort and most of the staff is nice. Maybe we are little sensitive since both of us are working at 5 star hotel.
Stayed 1 night in Apr 2021