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Overview of The Crystal Luxury Bay Resort Nusa Dua

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

The Crystal Luxury Bay Resort Nusa Dua

4 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTanjung Benoa5 min walk
    Popular LocationPuja Mandala5 min drive
    Popular LocationBali Nusa Dua Convention Centre6 min drive
    AirportDenpasar (DPS-Ngurah Rai Intl.)13 min drive

Choose dates to view prices

Junior Studio Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

2 Bedroom Crystal Penthouses

  • 111 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

Crystal Suite

  • 76 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 111 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

About this area

Nusa Dua

The Crystal Luxury Bay Resort Nusa Dua is located in Nusa Dua. Bali National Golf Club and Benoa Harbour are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nusa Dua Beach and Garuda Wisnu Kencana Cultural Park. Travelling with kids? Consider Waterbom Bali and Finns Recreation Club.
Popular Location

What's nearby

  • Tanjung Benoa - 5 min walk
  • Tanjung Benoa Beach - 3 min drive
  • Puja Mandala - 5 min drive
  • Bali Nusa Dua Convention Centre - 6 min drive
  • Bali International Convention Center - 9 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • Mangroves — 1 min walk
  • Yakiniku Sama-Sama Japanese Restoran - 5 min walk
  • Honey & Bread Cafe - 6 min walk
  • Bakso Garasi - 16 min walk
  • Bawang Merah - 19 min walk

About this property

The Crystal Luxury Bay Resort Nusa Dua

Family-friendly Nusa Dua hotel in By Pass Ngurah Rai, walk to Tanjung Benoa
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 214 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Crystal Luxury Bay Resort Nusa Dua offers 214 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a bath, bathrobes, slippers and complimentary toiletries. This Nusa Dua hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Crystal. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 150000 for adults and IDR 75000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 11 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 500000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Luxury Bay Resort Nusa Dua
Crystal Luxury Bay Resort
Crystal Luxury Bay Nusa Dua
Crystal Luxury Bay
The Crystal Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel
The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

Frequently asked questions

Does The Crystal Luxury Bay Resort Nusa Dua have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at The Crystal Luxury Bay Resort Nusa Dua?
As of 19 Apr. 2021, prices found for a 1-night stay for 2 adults at The Crystal Luxury Bay Resort Nusa Dua on 20 Apr. 2021 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Crystal Luxury Bay Resort Nusa Dua pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Crystal Luxury Bay Resort Nusa Dua?
Self-parking is free at this property.
What time is check-in at The Crystal Luxury Bay Resort Nusa Dua?
Check-in is from 3 PM - 5:30 AM. A 50% fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at The Crystal Luxury Bay Resort Nusa Dua?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does The Crystal Luxury Bay Resort Nusa Dua provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Crystal Luxury Bay Resort Nusa Dua located?
This family-friendly Nusa Dua hotel is located in By Pass Ngurah Rai, within 2 mi (3 km) of Puja Mandala and Bali Nusa Dua Convention Centre. Bali International Convention Center and Bali Collection Shopping Centre are also within 3 mi (5 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 14 out of 42 reviews
5 - Excellent 33%
Rating 4 - Good. 14 out of 42 reviews
4 - Good 33%
Rating 3 - Okay. 4 out of 42 reviews
3 - Okay 10%
Rating 2 - Poor. 8 out of 42 reviews
2 - Poor 19%
Rating 1 - Terrible. 2 out of 42 reviews
1 - Terrible 5%

3.8/5

Cleanliness

4.1/5

Staff & service

3.1/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, amenities
I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
Stayed 7 nights in Dec 2019

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with stay! Staff lacking. No clear process with basic room service ect! Menus lacking basic Include nye all you can eat and drink ended up with Bali belly nye day photos on site doses not clearly display property! Very cleaver photography! Very disappointed!
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and rooms are good. The only problem is the button for the lifts, difficult in pressing
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were awesome. The breakfast selection could be better. Not enough vegetarian varieties and fruit selection.
Stayed 5 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

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