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On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Guest reviews

4.6/5 Wonderful
999 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationBali Nusa Dua Convention Centre8 min walk
Popular LocationNusa Dua Beach11 min walk
Popular LocationTanjung Benoa10 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)13 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 36 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking, Balcony

    4.2/5 guest room rating

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Studio, 1 King Bed, Non Smoking, Balcony
  • Deluxe Studio, 2 Single Beds, Non Smoking, Balcony

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Studio, 2 Single Beds, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Terrace (Balcony)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Terrace (Balcony)
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking, Terrace (Balcony)

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Studio, 1 King Bed, Non Smoking, Terrace (Balcony)
  • Studio, 2 Single Beds, Balcony (Studio Lagoon Access)

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More detailsStudio, 2 Single Beds, Balcony (Studio Lagoon Access)
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    More detailsExecutive Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, Terrace (Balcony)

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Non Smoking, Terrace (Balcony)
  • Deluxe Suite, 1 Bedroom, Non Smoking, Balcony (Executive)

    Room amenities

    • 120 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking, Balcony (Executive)
  • Deluxe Suite, 1 Bedroom, Non Smoking (Bi-Level)

    Room amenities

    • 120 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking (Bi-Level)
  • Villa, 1 Bedroom, Non Smoking (Hibiscus)

    Room amenities

    • 360 sq m
    • Sleeps 3
    More detailsVilla, 1 Bedroom, Non Smoking (Hibiscus)
  • Villa, 1 Bedroom, Non Smoking, Private Pool

    Room amenities

    • 360 sq m
    • Sleeps 3
    More detailsVilla, 1 Bedroom, Non Smoking, Private Pool
  • Villa, 2 Bedrooms, Non Smoking, Private Pool

    Room amenities

    • 750 sq m
    • Sleeps 6
    More detailsVilla, 2 Bedrooms, Non Smoking, Private Pool
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Lagoon view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 Bedroom, Balcony, Ocean View (Bi-Level)

    Room amenities

    • 158 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Balcony, Ocean View (Bi-Level)
  • Grande Lagoon Suite, 2 Bedrooms, Ocean View (Bi-Level)

    Room amenities

    • 390 sq m
    • Ocean view
    • Sleeps 6
    More detailsGrande Lagoon Suite, 2 Bedrooms, Ocean View (Bi-Level)

About this area

Nusa Dua

Located in Nusa Dua, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is in the entertainment district and on the beach. The area's natural beauty can be seen at Nusa Dua Beach and Tanjung Benoa, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Waterbom Bali and Finns Recreation Club are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Bali Nusa Dua Convention Centre - 8 min walk
  • Nusa Dua Beach - 11 min walk
  • Tanjung Benoa - 10 min drive
  • Benoa Harbour - 19 min drive
  • Pandawa Beach - 27 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • Banyubiru Restaurant — 1 min walk
  • Arwana Restaurant — 1 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 287 individually decorated rooms provide free WiFi, free wired Internet and MP3 docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, DVD players and LED TVs.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Nusa Dua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for lunch and dinner
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking
  • Free nearby parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1.6 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: IDR 220000.00-275000.00 for adults and IDR 220000.00-275000.00 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Bike hire
  • Children's pool
  • Full-service spa
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space (7772 square feet)

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 880000.0 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)
  • Airport shuttle fee: IDR 700000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 880000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for lunch and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Bali

Frequently asked questions

Can I cancel my reservation for free at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali and receive a full refund?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers free cancellation on select room rates, because flexibility matters! Please refer to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 700000 per vehicle, roundtrip, applies.
Where is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali located?
Located in BTDC, this beachfront hotel is in the entertainment district and within a 10-minute walk of Bukit Peninsula, Bali Collection Shopping Centre and Bali International Convention Center. Bali Nusa Dua Convention Centre and Bali Nusa Dua Theater are also within 10 minutes.

Guest reviews

Overall score and ratings for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

4.6
Wonderful
5 - Excellent
672
4 - Good
263
3 - Okay
40
2 - Mediocre
18
1 - Poor
6
4.6
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous beach location. Very spacious gardens. Excellent pools & facilities. Excellent restaurants & food/ beverages. Very welcoming reception & staff in every department.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

fabulous resort. great service. comfortable beds. beach front.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 19 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What I didn't like is hard to remember as the place is first class The staff go above and beyond to make sure you feel welcome at all times. Nothing is ever to much trouble This was our second stay and will most certainly be back

Stayed 6 nights in Feb 2020