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Overview of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
7 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationNusa Dua Beach11 min walk
    Popular LocationTanjung Benoa Beach3 min drive
    Popular LocationGeger Beach4 min drive
    AirportDenpasar (DPS-Ngurah Rai Intl.)13 min drive
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  • Deluxe Studio

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Studio
  • Deluxe Room, 2 Single Beds, Non Smoking, Garden View

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking, Garden View
  • Deluxe Room, 2 Twin Beds, Non Smoking (Deluxe Lagoon View)

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking (Deluxe Lagoon View)
  • Executive Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, Balcony

    Room amenities

    • 158 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking, Balcony
  • Deluxe Room

    Room amenities

    • 36 sq m
    • Lagoon view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room
  • Deluxe Room, 2 Twin Beds, Non Smoking (Lagoon Access)

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking (Lagoon Access)
  • Villa, 1 Bedroom, Non Smoking

    Room amenities

    • 530 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsVilla, 1 Bedroom, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking (Lagoon Access)

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Studio, 1 King Bed, Non Smoking (Lagoon Access)
  • Deluxe Room, 1 King Bed, Non Smoking (Lagoon Access)

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking (Lagoon Access)
  • Villa, 2 Bedrooms, Private Pool

    Room amenities

    • 850 sq m
    • Sleeps 6
    • 2 Double Beds
    More detailsVilla, 2 Bedrooms, Private Pool
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 120 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking (Garden View)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking (Garden View)
  • Villa, 1 Bedroom, Non Smoking

    Room amenities

    • 360 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsVilla, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, Terrace

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking, Terrace
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony

    Room amenities

    • 120 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Non Smoking, Balcony
  • Deluxe Studio, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Studio, 1 King Bed, Non Smoking
  • Grande Lagoon Suite, 2 Bedrooms, Non Smoking, Ocean View

    Room amenities

    • 390 sq m
    • Ocean view
    • Sleeps 6
    • 2 Double Beds
    More detailsGrande Lagoon Suite, 2 Bedrooms, Non Smoking, Ocean View
  • Deluxe Studio, 2 Twin Beds, Non Smoking

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Studio, 2 Twin Beds, Non Smoking

About this area

Nusa Dua

Located in Nusa Dua, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is in the entertainment district and on the beach. The area's natural beauty can be seen at Nusa Dua Beach and Tanjung Benoa, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Waterbom Bali and Finns Recreation Club are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain biking nearby.
Popular Location

What's nearby

  • Nusa Dua Beach - 11 min walk
  • Tanjung Benoa Beach - 3 min drive
  • Geger Beach - 4 min drive
  • Tanjung Benoa - 12 min drive
  • Benoa Harbour - 21 min drive

Getting around

  • AirportDenpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • Banyubiru Restaurant — 1 min walk
  • Arwana Restaurant — 1 min walk
  • Banyubiru - 6 min walk
  • Seasonal Tastes - 8 min walk
  • Uno - 8 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Upscale hotel on the beach, with 7 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 287 individually decorated rooms feature free WiFi and MP3 docks. Upscale amenities include fireplaces and deep soaking bathtubs, and guests can also appreciate conveniences such as fridges and coffee makers.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 forms of accommodation which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Each accommodation is individually decorated. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

7 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lagoon Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Free nearby parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1.6 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: IDR 220000.00-275000.00 for adults and IDR 220000.00-275000.00 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Shopping

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space (7772 square feet)

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • In-room accessibility
  • Lever door handles
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 880000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)
  • Fee for in-room wireless Internet: IDR 0 per day (rates may vary)
  • Airport shuttle fee: IDR 700000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 880000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali

Frequently asked questions

Can I cancel my reservation for free at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali and receive a full refund?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers free cancellation on select room rates, because flexibility matters! Please refer to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali cancellation policy on our site for more details about any exclusions or requirements.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have a pool?
Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Check-in is from 3:00 PM - midnight.
What time is check-out at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Checkout is at noon.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 700000 per vehicle, roundtrip, applies.
Where is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali located?
Located in BTDC, this beachfront hotel is in the entertainment district and within a 10-minute walk of Bukit Peninsula, Bali Collection Shopping Centre and Bali International Convention Center. Bali Nusa Dua Convention Centre and Bali Nusa Dua Theater are also within 10 minutes.
4.6
Wonderful
5 - Excellent
671
4 - Good
263
3 - Okay
40
2 - Poor
18
1 - Terrible
6

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous beach location. Very spacious gardens. Excellent pools & facilities. Excellent restaurants & food/ beverages. Very welcoming reception & staff in every department.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous resort. great service. comfortable beds. beach front.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like is hard to remember as the place is first class The staff go above and beyond to make sure you feel welcome at all times. Nothing is ever to much trouble This was our second stay and will most certainly be back
Stayed 6 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very special everything is perfect I have extended twice my stay. Being a world traveller this will be one of the finest resort that I have staid
Stayed 11 nights in Feb 2020

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