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"Clean room and great staff"

"Wonderful hotel, clean rooms, friendly staff. The tram ride to the food hall was very convenient. "

"Staff was amazing. Treated us very well. Needed an extra bed and without no hassle or cost they had it prepared within seconds .very impressed with the great service we have been given.Thank you very much"

"The staff is always so helpful!"

"I didn't eat breakfast "

"Clean rooms, awesome staff, very attentive"

"Staff were all kind and accommodating for my family of 10 during the holidays. "

"The suite was great size, clean , nice views and comfortable. The pillows much too soft though. Drinks and food good. Amazing time at floor 34 revolving bar. The service throughout hotel was subpar. With the exception of valet dept, every single other employee we encountered in any area were surprisingly unfriendly and not helpful - front desk, bars, restaurant… it’s like everyone there hates their job or something. Definitely expected a better level of service from a hotel of this stature."

"Staff were wonderful. Location is great for a Hollywood trip. Pool was nice."