Top Hotels Near New York City's Official Visitor Information Center in New York from AU$274

"Bed was very comfortable, but room was tiny and so much dust! Things like all of the light switches and the buttons on the safe were so grimy I felt the need to antibacterial wipe everything. Clearly room hoovered but real lumps of dust along all edges of the room. Staff were fantastic but hotel is super dated. Fine if you just need a bed or visiting quickly for work (though poor desk for working!) but not luxurious and not somewhere I'd choose to stay for a holiday. "

"The room was very clean and well maintained. The staff were nice, friendly and very helpful!"

"Room1 was dirty, hairs everywhere. No plug in bath, live electrical wires exposed to bedside lamp on display, entire room very worn and didn’t reflect the photos on Hotel.com website. Room2 slightly better but again live wires hanging from wall, albeit above head height on this occasion, this is where the Smoke & Carbon Monoxide Alarm should have been. Staff said that they would address this immediate have a working alarm installed (New York Law). After 5hrs still no alarm so upgraded to a better room, which we were initially told wasn’t available. Room3. Clearly recently renovated and much better; however, new lights on walls and taps all loose and hanging free. Also, room was by the lift with zero noise insulation, it would have been quieter sleeping in Central Park. Manager stated the ‘facility charge’ would be removed for the stay to compensate; however, at checkout it was still there on the bill, and to rub salt in the wound we had been charged for breakfast, which was included with the initial booking. Staff. Initial receptionist and supervisor very apologetic and helpful, sadly the receptionist at checkout didn’t appear to care or be that interested in our situation until I made my feelings very clear. On the positive side the location was great. The very worst hotel stay my wife and I have ever experienced - obviously can’t recommend and wouldn’t stay again, even with IHG changing the hotel to a Crown Plaza. "

"Nice Hotel, I will choose here for the next time"

"No comment "

"I didn’t like that they charge me $35 every night for supposedly credit towards breakfast that cost $47 per person a glass of wine for $17 etc to force us to buy from the hotel. Terrible"

"Everyone was friendly helpful, and clean rooms. All one could ask for :)"

"I always stay here in Boston. This time I had all my family here too. 4 rooms. Hotel staff was great and super helpful from check in to check out. Front desk saved me twice this trip. Valet parking is worth every penny. Fast and super helpful. Location is central to a lot of Boston sites. Easy walk to lots of things. "

"City view was breath-taking. Loved the shower."