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"Well designed and very clean room The staff were helpful and very friendly."

"Amazing location and hotel. Great rooftop bar and community room to work and chill. My only concern was the staff at check in. There was zero supervision and that usually means the staff are not as attentive as they should be. They were rookies at customer service"

"Prepare yourself for the best stay of your life! This hotel has the most attentive service you will ever find. The breakfasts are fantastic. The rooms are luxurious. They have a relaxing spa with hot tube, sauna, steam, salt, and more. Daily activities including a happy hour are included. And at night, there are free midnight snacks available. They provide all the water you need as well. Did I mention the cocktail bar in the building? So good, I'll be back."

"Super cute and charming hotel. Great location! Great room!!"

"We loved this hotel. Close enough to walk to everything in 5 to 15 minutes. The room was clean, and had a fun style. Staff were super helpful. We had minor issue which Paulo the manager fixed immediately. And Rita worked hard to help us organize our stay. "

"Kitchen was fully equipped. Apartment was spotless. Buffet breakfast was good and hearty. People working in restaurant were nice. Raquel at the front desk was very nice and helpful as were the two young men. Only thing was one of the bedrooms in building 20 was directly across from a very noisy bar and my cousin had trouble sleeping. Besides that, a very positive experience"

"The staff were very helpful and accommodating to us, great service. The location is amazing, right in the middle of he lively Bairro Alto. We had a room facing the street but the balcony door did a great job blocking the noise and didn't bother our sleep. The A/C unit was a plus!"

"This was the most amazing hotel experience! The location was ideal, the room was exceptional, and they brought treats to my room daily. The bar at the hotel was nice and the restaurant - which I tried for breakfast and dinner - was outstanding. I would recommend this hotel as the THE hotel to book while staying in Lisbon."

"I asked for a quiet room and was put into the stairway (essentially a cubicle carved out in the stairway and used as a room), where it was cold and dingy. The bed was attached to the floor, and navigating the space was awkward, even to reach the balcony required some sort of gymnastics exercise. I’m not sure what this is, but definitely not a standard double room in a 3 or 4 star hotel."