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Reviews

4.6 / 5Exceptional
2,667 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Crown Casino and Entertainment Complex
    3 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre
    4 min walk
  • Restaurant
    Flinders Lane
    15 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Loft

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room (Urban Luxe)

    Room Amenities

    • Water view
    • Sleeps 2
    More details
  • Room (Luxe King)

    Room Amenities

    • Sleeps 2
    More details
  • Room (City Luxe)

    Room Amenities

    • Sleeps 2
    More details
  • Suite (Apartment)

    Room Amenities

    • Sleeps 2
    More details
  • Room (Luxe Twin)

    Room Amenities

    • Sleeps 4
    More details

About this area

Southbank

Crown Metropol is located in Southbank. Eureka Tower and Federation Square are notable landmarks, and travellers looking to shop may want to visit Melbourne Central and Queen Victoria Market. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed.

Popular Location

What's nearby

  • Crown Casino and Entertainment Complex - 3 min walk
  • Melbourne Convention and Exhibition Centre - 4 min walk
  • SEA LIFE Melbourne - 9 min walk
  • Eureka Tower - 13 min walk
  • Melbourne Arts Centre - 19 min walk

Getting around

  • Burnley Station - 9 min drive
  • Spencer Street Station - 13 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 27 min drive

Restaurants

  • Flinders Lane - 15 min walk

About this property

Crown Metropol

Luxury Southbank hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
This smoke-free hotel features 25 indoor pools, a full-service spa and a casino. Additionally, a restaurant, an outdoor pool and a nightclub are on-site. All 658 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and minibars are standard, as are TVs with cable channels.
Crown Metropol offers 658 forms of accommodation with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and a hairdryer.
This Southbank hotel provides complimentary wireless Internet access. Televisions come with cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

Self parking (surcharge)

Food and drink

Breakfast available for a fee: AUD 41.5 per person
1 restaurant
1 bar
Room service available

Things to do

25 indoor pools
Fitness centre
Full-service spa
Golf
Nightclub
Outdoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

25 indoor pools
Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge
Rollaway beds available

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Business services

Business centre
Meeting rooms

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Casino
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Rollaway beds available

Bathroom

Bathrobes
Hairdryer
Shower

Entertainment

TV channels
pay films
TV

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Pets

  • Pets are allowed for an extra charge.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: AUD 41.5 per person (approximately)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
4.6

Exceptional

5 - Excellent
1,893
4 - Good
605
3 - Okay
122
2 - Mediocre
31
1 - Poor
16
4.7
Cleanliness
4.5
Service and Staff
4.8
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

3/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness, staff & service

Room service is terrible. Mini bar was not restock for 3 days. Cleanliness is below standard

Stayed 3 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was very satisfactory, great design, service and location

    Stayed 2 nights in May 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    Location was the best , very clean hotel room , room services a tad expensive though

    Stayed 1 night in Apr. 2019

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