Visitors experience Melbourne's energy at Shadow Play by Peppers while unwinding in the sauna or steam room after city exploration. Relax by the outdoor pool with sun loungers, or recharge in the library with high-speed WiFi available throughout.
Located in Southbank, a neighbourhood in Melbourne, Shadow Play by Peppers is in the entertainment district. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travellers looking to shop may want to visit Collins Street and Queen Victoria Market. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu. Housekeeping is available once per stay.
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided once per stay.
Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
Awards and affiliations
Eco-certified property
This property participates in Ecotourism Australia Sustainable Tourism – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Valet parking on site (AUD 60 per day; includes in/out privileges)
Limited on-site valet parking
Wheelchair-accessible parking available
Family friendly
Cot: AUD 10 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Espresso maker
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Dining
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Dining table
Limited room service
Snack bar/deli
Bedrooms
Bedsheets provided
Pillow menu
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Entertainment
Flat-screen TV with cable channels
Library
Pay films
Outdoor areas
Barbecue grill
Terrace
Laundry
Laundry facilities
Washer/dryer
Work spaces
Conference space
Laptop workspace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
24-hour front desk
Housekeeping available once per stay
Iron/ironing board
Luggage storage
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
In an entertainment district
In the city centre
Near an outlet shopping centre
Things to do
Gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
75 units
Banquet hall
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 15 for children
Valet parking fee: AUD 60 per day (in/out privileges)
Crib (infant bed) fee: AUD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank
Frequently asked questions
Does Shadow Play by Peppers have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Shadow Play by Peppers?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Shadow Play by Peppers on 10 Mar 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shadow Play by Peppers pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shadow Play by Peppers?
Valet parking is available for AUD 60 per day. Limited spots are available.
What time is check-in at Shadow Play by Peppers?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Shadow Play by Peppers?
Checkout is at 10:00 AM.
Where is Shadow Play by Peppers located?
Located in Southbank, this luxury aparthotel is within a 15-minute walk of Crown Casino, Melbourne Convention and Exhibition Centre and Collins Street. Marvel Stadium and SEA LIFE Melbourne are also within 1 mile (2 km). Flagstaff Station is 24 minutes by foot and Melbourne Central Station is 28 minutes.
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Reviews
Shadow Play by Peppers Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 151 out of 263 reviews
10 - Excellent
151
Rating 8 - Good. 71 out of 263 reviews
8 - Good
71
Rating 6 - Okay. 28 out of 263 reviews
6 - Okay
28
Rating 4 - Poor. 10 out of 263 reviews
4 - Poor
10
Rating 2 - Terrible. 3 out of 263 reviews
2 - Terrible
3
Reviews
8/10 Good
Melissa
4 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms
Melissa
Stayed 3 nights in Dec 2025
8/10 Good
Anthony
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms. Friendly staff. Good value buffet breakfast
Anthony
Stayed 5 nights in Dec 2025
10/10 Excellent
DEBRA
25 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Staff helpful & room clean
Upgraded
DEBRA
Stayed 2 nights in Oct 2025
10/10 Excellent
Ruth
27 Sept 2025
Liked: Cleanliness, room comfort, communication
Staff very friendly & helpful.
A few more standard tea-bags would have been appreciated, instead of all the herbal ones.
Very comfortable stay.
Ruth
Stayed 3 nights in Sep 2025
10/10 Excellent
Bill
9 Mar 2025
Liked: Cleanliness, room comfort, communication
Great place to stay.
The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Bill
Stayed 1 night in Mar 2025
10/10 Excellent
Susan
13 June 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location, terrific amenities. Helpful staff.
Susan
Stayed 2 nights in May 2025
10/10 Excellent
Verified traveller
20 Apr 2025
Liked: Cleanliness, room comfort, communication
Ideal
Great 2 bedroom apartment. Great location
Verified traveller
Stayed 3 nights in Apr 2025
10/10 Excellent
Helena
27 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sweet helpful staff, great room & fabulous pillows!!
Helena
Stayed 2 nights in Mar 2024
8/10 Good
Basilios
16 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice modern apartment and great location close to crown casino and southbank.
Basilios
Stayed 1 night in Dec 2024
10/10 Excellent
Judy
16 June 2024
Very friendly staff. Rooms were beautiful and clean
Judy
Stayed 1 night in Jun 2024
10/10 Excellent
Lisa
21 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the Melbourne Convention Centre and South Bank area . Breakfast were awesome and the Staff were really friendly and very helpful. Would definitely stay here again.
Lisa
Stayed 4 nights in Mar 2024
10/10 Excellent
Neta Ellen Ivy
23 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Ryan
Stayed 1 night in Mar 2025
10/10 Excellent
Ainslie
27 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with a tram stop outside. Servo with a cafe right across road or walking distance to some supermarkets. Casino a 2 minute walk away
Ainslie
Stayed 2 nights in Oct 2024
8/10 Good
Lucas
2 Feb 2025
Liked: Amenities, property conditions & facilities, communication
The staff were excellent. However the enclosed patio which states no smoking stank of cigarette smoke which stirred up my daughters asthma and the shower was very mouldy.
Great location 3 minutes walk to the crown and Southbank breakfast was sufficient and excellent barista coffee which was additional on top of breakfast
Lucas
Stayed 1 night in Feb 2025
8/10 Good
Verified traveller
8 Jan 2025
Liked: Cleanliness, room comfort
Melbourne Stay
Located behind Crown. Easy walk to crown restaurants but a 20min walk to CBD. Room was comfortable. No storage cupboards and room space tight for suitcases. Coffee machine, washing machine and dryer provided.
Verified traveller
Stayed 5 nights in Dec 2024
8/10 Good
Fiona
12 Dec 2024
Liked: Cleanliness
Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
Fiona
Stayed 1 night in Dec 2024
8/10 Good
Domenica De
30 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the location, i wasnt a fan of the dark ambience in the hotel, just made the property look dull and cold.
The apartment was great, had everything you need for your stay.
Our daily cleaning was great to have.
Our entire stay the hotel had issues with wifi which was frustrating
Domenica De
Stayed 4 nights in Oct 2023
6/10 Okay
Benjamin
25 Sept 2023
Liked: Room comfort
Disliked: Cleanliness
Underpar
The staff were lovely but otherwise it is a disappointing hotel. The garbage Shute smell is very strong and unpleasant, it seeps into the room. The cleanliness is way off for a new hotel. Location was our big win. The property is priced to encourage a high expectation.
Benjamin
Stayed 3 nights in Sep 2023
10/10 Excellent
Tony
27 Nov 2023
Liked: Amenities, property conditions & facilities, communication
Very close to excellent with a few minor irritations but overall very goog. Great service, well maintained, excellent location near MCEC, CBD, Sou GG hbank. Tram, food & groceries. Shower cubicle grout mould and no easily accessible power points near table ,no desk meant stringing power cable from laundry alcove or across main access for laptop only irritations.
The only positive is the location.
The beds were so uncomfortable and tiny, the whole family rotated from the floor to the couch.
Room wasn’t clean, dishes in cupboard were filthy. Beds made and towels replaced daily- that’s it.
Lounge area was tiny, couldn’t even for our family in it .
Won’t be returning.
Comfortable & clean. Staff, other than Franco, were not knowledgable about the hotel systems or the local area. Every question we had, eg. We booked 2 bathroom but only got 1, which way to the MCG, washing machine is broken, are we able to have a late checkout? Were either answered incorrectly or not communicated to other staff, so not followed up. Franco was correcting others mistakes and providing excellent, knowledgable service. He must despair of his colleagues, and deserves to be paid more them them.
Sally
Stayed 3 nights in Oct 2023
6/10 Okay
Derek
22 Feb 2025
Liked: Cleanliness, room comfort
Well done Robbie
On arrival the entrance was not what I expected for a hotel entrance then the reception guy was on the phone dealing with another customer so had to wait some time to check in despite there being more staff on the bar next to the reception not serving anyone then another person arrived to check us in and they did say we had been upgraded from our original booking however we had a two bedroom apartment rather then the one bedroom I had booked but we were on the corner of a very busy intersection roadway and opposite a tram line with the motorway visible and at room height so not sure it was an upgrade the swimming pool
Was not what I had expected but the pictures don’t show the traffic noise BUT on the positive a very good chap called Robbie who was not a regular worker at this hotel was very helpful when I couldn’t order a delivery pizza from my phone he help by not only ordering it but he even delivered it to my room when it arrived at reception you need more Robbie’s working at the hotel
Derek
Stayed 4 nights in Feb 2025
10/10 Excellent
Jordan
24 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff, great breakfast. Room was perfect along with the amenities.