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Quest Southbank

Star Rating
4.5 out of 5

Photo gallery

Featured image
40-inch LED TV with digital channels, DVD player
40-inch LED TV with digital channels, DVD player
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3/5 Excellent
850 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
  • Gym

Map

12-16 Kavanagh Street, Southbank, VIC

Explore the area

Popular LocationMelbourne Theatre Company3 min walk
Popular LocationEureka Skydeck 885 min walk
Popular LocationEureka Tower5 min walk
AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • One Bedroom Apartment

    Photos of One Bedroom Apartment

    4.9/5 guest room rating

    Room amenities

    • 50 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsOne Bedroom Apartment

  • Executive One Bedroom Apartment

    Photos of Executive One Bedroom Apartment

    4.4/5 guest room rating

    Room amenities

    • 54 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsExecutive One Bedroom Apartment

  • Two Bedroom Apartment

    Photos of Two Bedroom Apartment

    4.6/5 guest room rating

    Room amenities

    • 78 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsTwo Bedroom Apartment

  • Executive Two Bedroom Apartment

    Photos of Executive Two Bedroom Apartment

    4.6/5 guest room rating

    Room amenities

    • 86 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsExecutive Two Bedroom Apartment

  • Deluxe Three Bedroom Apartment

    Photos of Deluxe Three Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 110 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    More detailsDeluxe Three Bedroom Apartment

  • Deluxe Two Bedroom Apartment

    Photos of Deluxe Two Bedroom Apartment

    4.2/5 guest room rating

    Room amenities

    • 98 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsDeluxe Two Bedroom Apartment

About this area

Melbourne

In the city centre and near a metro station, Quest Southbank is in an area with great airport proximity. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's notable landmarks include Eureka Skydeck 88 and Federation Square. Looking to enjoy an event or a match while in town? See what's going on at Rod Laver Arena.

Map
Popular Location

What's nearby

  • Melbourne Theatre Company - 3 min walk
  • Eureka Skydeck 88 - 5 min walk
  • Eureka Tower - 5 min walk
  • National Gallery of Victoria - 6 min walk
  • Melbourne Arts Centre - 7 min walk

Getting around

  • Richmond Station - 3 min drive
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 26 min drive

Restaurants

  • Saporito Cafe Bar & Grill — 1 min walk
  • Flinders Lane - 11 min walk

About this property

Quest Southbank

4.5-star Melbourne aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this smoke-free aparthotel has a fitness centre and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, self parking and concierge services. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a living room, while an LED TV with digital channels and a DVD player provide a bit of entertainment.
Quest Southbank offers 91 forms of accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. 40-inch LED televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Guest rooms kept vacant for 24 hours between stays
Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self-parking: AUD 35 per night
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service
  • Car recommended

Family friendly

  • Cots (infant beds): AUD 7.0 per night
  • Children stay free

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:30 AM–1:00 PM: AUD 12-20 for adults and AUD 12-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Combined bath/shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LED TV with cable/satellite service
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Security system
  • Smoke detector
  • Window guards

General

  • 91 rooms
  • 22 floors
  • 1 building

Where to eat

  • Saporito Cafe Bar & Grill – Café with a bar. Serves breakfast, brunch, lunch and light fare daily. Kids' menu available.

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are available for AUD 7.0 per night

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 20 for adults, and AUD 12 and AUD 20 for children (approximately)
  • Airport shuttle fee: AUD 83 per vehicle (maximum occupancy 4)
  • Self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 7.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Quest Southbank Apartment
Quest Southbank

Frequently asked questions

Can I cancel my reservation for free at Quest Southbank and receive a full refund?
Yes, Quest Southbank offers free cancellation on select room rates, because flexibility matters! Please refer to Quest Southbank cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for AUD 35 per night.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Early check-in is available for a fee of AUD 25 (subject to availability).
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of AUD 83 per vehicle applies.
Where is this property located?
Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Eureka Skydeck 88, National Gallery of Victoria and Southgate. Melbourne Arts Centre and Federation Square are also within 15 minutes. Flinders Street Station is 9 minutes by foot and Melbourne Central Station is 22 minutes.

Guest reviews

Overall score and ratings for Quest Southbank

4.3
Excellent
850 reviews
5 - Excellent
404
4 - Good
347
3 - Okay
71
2 - Mediocre
20
1 - Poor
8
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

Judith
Travelled with group
8 Mar. 2020
  • Liked: Cleanliness, room comfort

Good location, clean accommodation and some good staff, although not enough staff and some important ones with limited hours (such as maintenance people). Not good with knowledge of some staff, appliances (e.g. old washer dryer, iron with dangerously frayed cord), instruction manuals. Owner/manager has poor customer service skills.

Stayed 8 nights in Feb 2020

4/5 Good

Jenny
24 Feb. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southbank

Great location.

Stayed 1 night in Feb 2020

5/5 Excellent

Betty, USA
Travelled with partner
24 Feb. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first time to Melbourne and we weren't sure where to stay but Quest Southbank was perfect. Great location for walking everywhere - to tennis and to CBD. The apartment was PERFECT, roomy and clean, had a nice balcony, comfy bed, big kitchen. Plenty of room. Helpful front desk

Stayed 7 nights in Jan 2020

4/5 Good

Adams, Melbourne
Travelled with partner
23 Feb. 2020
  • Liked: Cleanliness

Location is great. Room size is excellent & having a balcony & kitchen is great. Also being able to close the bedroom door so the hallway noise doesn’t disturb was a bonus. But...the hardest beds & then the softest pillows with absolutely no support left us both with aching backs the next day. A small ‘pillow menu’ would be amazing for those who prefer a latex or more supportive pillow & would have made all the difference. Also the room reeked of curry - which would normally be ok but it was so strong it got into our clothes. Leaving the balcony door open didn’t help to clear the smell.

Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
Travelled with family
12 Feb. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect for our trip and the apartment had everything we needed

Stayed 1 night in Feb 2020

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