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Quest Southbank

Photo gallery for Quest Southbank

Primary image
Terrace/patio
Terrace/patio
40-inch LED TV with digital channels, DVD player
Fridge, microwave, hob, dishwasher

Overview of Quest Southbank

VIP Access

Quest Southbank

4.5 star property

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
  • Gym
Map
12-16 Kavanagh Street, Southbank, VIC, 3006

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex14 min walk
  • Popular LocationSt Kilda Road15 min walk
  • Popular LocationRod Laver Arena20 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed

View all photos for Deluxe Three Bedroom Apartment

Deluxe Three Bedroom Apartment

  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment

  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

About this area

Melbourne

In the entertainment district, Quest Southbank is in Melbourne Central Business District, a neighbourhood in Melbourne with great airport proximity. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's notable landmarks include Eureka Skydeck 88 and Federation Square. Looking to enjoy an event or a match while in town? See what's going on at Rod Laver Arena.
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Map

What's nearby

  • Melbourne Theatre Company - 3 min walk
  • Eureka Skydeck 88 - 5 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • St Kilda Road - 15 min walk
  • Rod Laver Arena - 20 min walk

Getting around

  • Richmond Station - 3 min drive
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Soprano's Restaurant & Pizzeria - 4 min walk
  • Bond Store - 5 min walk
  • Belgian Beer Cafe - 6 min walk
  • Aria Bar & Lounge - 6 min walk
  • The Meat and Wine Co. - 6 min walk

About this property

Quest Southbank

4.5-star Melbourne aparthotel in Melbourne Central Business District, near Eureka Skydeck 88
Along with a restaurant, this smoke-free aparthotel has a fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a living room, while an LED TV with digital channels and a DVD player provide a bit of entertainment.
Quest Southbank offers 93 accommodations with washers/dryers and DVD players. This accommodation offers separate living rooms. 40-inch LED televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (AUD 35 per night)
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service
  • Car recommended

Family friendly

  • Cots (infant beds): AUD 10 per night
  • Children stay free

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee weekends 7:00 AM–1:00 PM: AUD 25-25 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LED TV with cable/satellite service
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Security system
  • Smoke detector
  • Window guards

General

  • 93 rooms
  • 22 floors
  • 1 building

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Guest rating 4+
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Washer and dryer
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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: AUD 25
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are available for AUD 10 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 25 and AUD 25 for adults, and AUD 25 and AUD 25 for children (approximately)
  • Airport shuttle fee: AUD 83 per vehicle (maximum occupancy 4)
  • Self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 409 out of 850 reviews
5 - Excellent 48%
Rating 4 - Good. 335 out of 850 reviews
4 - Good 39%
Rating 3 - Okay. 75 out of 850 reviews
3 - Okay 9%
Rating 2 - Poor. 20 out of 850 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 850 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
Good location, walkable to CBD and other locations in Southbank like the South Melbourne Market. Check-in team / room reservation team was super efficient with check-in done in like 5 mins, quick response to messages and answering calls (book airport transfer). We asked for fresh towels for next day and they were delivered to our apartment after a short while. Friendly housekeeping staff everywhere, from outside our apartment to those we met in the lift or corridor. We stayed in a 2 bedroom 2 bath apartment and we could only wish for the bedroom to be slightly bigger as there is no space to open up the luggage. Would be great to have luggage rack in the rooms too.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I thought it fit the needs of my family perfectly
Stayed 1 night in May 2022

3/5 Okay

Travelled with family
Liked: Amenities, property conditions & facilities
Great, location to get in and out of the city. Close to the river and other surrounding areas. Property definitely needs to upgrade their bedding as it seems quite old! First night my body was sore, just trying to get use to it! Furniture slowly getting out of date but otherwise in good condition furniture. Tv etc would of been a nice upgrade. Room layout was spacious so that was good for a two bedroom! Was disappointed to see ensuite bathroom was was not cleaned when checking in(may have been rushed as we checked early). I would of liked to been advised of the amount of pre auth(bond) taken before checking in but I guess it varies from hotel to hotel! I don’t believe we were given information of in house facilities but we found out by exploring! Staff were helpful and greeting with a smile(meme). Otherwise overall hotel has potential to grow. Just needs a little love! Looking forward to Return!!
Stayed 3 nights in Mar 2022

1/5 Terrible

Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall great property and good location
Stayed 2 nights in Mar 2022

4/5 Good

Travelled with partner
Large room and balcony was a plus
Stayed 1 night in Feb 2022

3/5 Okay

Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Wonderful stay in a great location. Apartment had everything you could possibly need. Fro t desk were very pleasant. Great little IGA just around the corner. Nice quiet location even though it was only a few minutes walk to the river and restaurants of Southbank. We stayed 5 nights but sheets and towels were not changed once during the stay. Parking was $35 per day which was pretty steep
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Amenities, property conditions & facilities
Parking a little tight to access and depart
Stayed 1 night in Dec 2021

3/5 Okay

Business traveller
Stayed 3 nights in Nov 2021