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Featured image
Indoor pool
Indoor pool
Balcony
Premium bedding, down duvet, in-room safe, desk

Guest reviews

4.7/5 Exceptional
1,602 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
  • Gym

Map

Explore the area

Popular LocationMelbourne Arts Centre3 min walk
Popular LocationEureka Tower3 min walk
Popular LocationFederation Square6 min walk
AirportMelbourne, VIC (MEL-Tullamarine)28 min drive

Choose dates to view prices

  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More detailsSuperior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)
  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    4.8/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    4.7/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsSuperior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)
  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    4.8/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
  • Studio, Kitchenette (Floor 4 - 15)

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStudio, Kitchenette (Floor 4 - 15)
  • Studio, 1 Queen Bed (Floor 4-15)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStudio, 1 Queen Bed (Floor 4-15)
  • Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    5/5 guest room rating

    Room amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    More detailsPremium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)
  • Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    More detailsDeluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)
  • Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    More detailsSuperior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)
  • Premium Apartment, 2 Bedrooms, Balcony

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsPremium Apartment, 2 Bedrooms, Balcony

About this area

Melbourne

Located in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. Sidney Myer Music Bowl and St Kilda Road are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Carlton Gardens. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

Map
Popular Location

What's nearby

  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • Federation Square - 6 min walk
  • Bourke Street Mall - 12 min walk
  • SEA LIFE Melbourne - 13 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 28 min drive

Restaurants

  • Jarrah Restaurant — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Quay West Suites Melbourne

Luxury Melbourne aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this aparthotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with complimentary wireless Internet access and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences, such as a sitting area and a microwave.
Quay West Suites Melbourne offers 109 forms of accommodation with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas and includes desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Covered self parking: AUD 25 per day (in/out privileges)
  • Return airport shuttle (surcharge)
  • Accessible parking

Family friendly

  • Free cot/infant bed

Food and drink

  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 32.00 per person
  • 1 restaurant
  • 1 bar
  • In-room dining only
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Slippers
  • Free toiletries
  • Bathrobes
  • Towels provided
  • Hairdryer

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay films

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Laptop workspace
  • Conference centre (4306 square feet of space)

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Hiking/biking trails nearby
  • Bike rentals nearby
  • Golf nearby

Safety features

  • Smoke detector

General

  • 109 rooms
  • 26 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Where to eat

  • Jarrah Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubMastercard

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 32.00 per person (approximately)
  • Covered self-parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne
Quay West Suites
Quay West Suites Aparthotel

Frequently asked questions

Can I cancel my reservation for free at Quay West Suites Melbourne and receive a full refund?
Yes, Quay West Suites Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Quay West Suites Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for AUD 25 per day.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Melbourne Central Business District, this luxury aparthotel is steps away from Hamer Hall, Melbourne Arts Centre and Yarra Riverfront. Eureka Tower and Eureka Skydeck 88 are also within 5 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.

Guest reviews

Overall score and ratings for Quay West Suites Melbourne

4.7
Exceptional
5 - Excellent
1,170
4 - Good
356
3 - Okay
52
2 - Mediocre
18
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    5/5 Excellent

      Great service is the Quay!!

      Absolutely fabulous staff, location, suite, amenities + buffet breakfasts!! Despite staying at Quay West Suites during the fateful weekend of the cancelled Melbourne Grand Prix followed by the ban of spectators at an MCG International cricket match, we had a magical weekend away! The staff at Quay West were gracious, friendly and committed to ensuring that we enjoyed our time in Melbourne.

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Let me start by saying that hotel had been notified that we were there celebrating our 40th Wedding Anniversay. Not long after we got to our room there was a knock on the door. We were delivered a lovely bottle of sparkling wine and a hand written card congratulating us on our Anniverssary. What a lovely genture. We loved the location, very close to Fliders Street stations (we arrived by train), access to Southbank and all it's restaurants and only a short walk to the city entre. Great access also to St Kilda road, National Gallery, Alexanda Gardens and Yarra River. Our view was ok from the 8th floor, but higher up would have been terrific. The hotel, decor, space, breakfast cafe and all amenities were high class. Not so happy about $45 a night valet parking which is why we chose to get to the city by train.

      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Central & luxurious.

      We had a very comfortable 3 nights stay at Quay west suites. Booked the superior suite. The condition of the room was new and modern, amenities were appropriate, size was great, balcony was added comfort, bathrooms were clean and modern, breakfast was the best we had all trip and best of all the location was absolute central. Very happy with our stay.

      Stayed 3 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Mar 2020