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Grand Hyatt Melbourne

5 out of 5

Photo gallery

Featured image
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor spa bath
View from Room

Guest reviews

4.5 out of 5 Wonderful
996 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

123 Collins Street, Melbourne, VIC

Explore the area

Popular LocationForum Theatre4 min walk
Popular LocationFederation Square5 min walk
Popular LocationAustralian Centre for the Moving Image12 min walk
AirportMelbourne, VIC (MEL-Tullamarine)29 min drive

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  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Club Room, 2 Single Beds, River View

    Photos of Club Room, 2 Single Beds, River View

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 3
    • 2 Single Beds
    More detailsClub Room, 2 Single Beds, River View

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Club Room, 1 King Bed, River View

    Photos of Club Room, 1 King Bed, River View

    4.2/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, River View

  • Room, 1 King Bed (Spa)

    Photos of Room, 1 King Bed (Spa)

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Spa)

  • Deluxe Room, 1 King Bed (Club Access)

    Photos of Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Club Access)

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed

  • Grand Suite, 1 King Bed

    Photos of Grand Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed

  • Club Room, 2 Single Beds

    Photos of Club Room, 2 Single Beds

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsClub Room, 2 Single Beds

  • Room, 1 King Bed, City View

    Photos of Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View

  • Room, 1 King Bed, River View

    Photos of Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, River View

  • Room, 2 Single Beds, River View

    Photos of Room, 2 Single Beds, River View

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 3
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, River View

  • Diplomatic Suite

    Photos of Diplomatic Suite

    Room amenities

    • 120 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDiplomatic Suite

  • Room, 2 Single Beds

    Photos of Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsRoom, 2 Single Beds

About this area

Melbourne

In the city centre and near a metro station, Grand Hyatt Melbourne is in an area with good shopping. Princess Theatre and Melbourne Central are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Museum. Travelling with kids? Make time for Melbourne Star Observation Wheel, or head to an event or a match at Melbourne Cricket Ground. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ecotours and rock climbing.
Map
View map
Popular Location

What's nearby

  • Forum Theatre - 4 min walk
  • Federation Square - 5 min walk
  • Bourke Street Mall - 8 min walk
  • Princess Theatre - 9 min walk
  • Australian Centre for the Moving Image - 12 min walk

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • Collins Kitchen — 1 min walk
  • Ru-Co Bar — 1 min walk
  • Meatmaiden - 3 min walk
  • Bowery to Williamsburg - 3 min walk
  • The Duke - 3 min walk

About this property

Grand Hyatt Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 550 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LCD TVs with digital channels.
Grand Hyatt Melbourne offers 550 forms of accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: AUD 60 per night
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Basketball
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's games
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese

Business services

  • 24-hour business centre
  • 15 meeting rooms
  • Computer station
  • Conference centre (9688 square feet of space)

Outdoors

  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 April 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 45 per person (approximately)
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Melbourne and receive a full refund?
Yes, Grand Hyatt Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Melbourne have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Melbourne?
Valet parking is available for AUD 60 per night.
What time is check-in at Grand Hyatt Melbourne?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hyatt Melbourne?
Checkout is at 11 AM.
Where is Grand Hyatt Melbourne located?
This family-friendly Melbourne hotel is located in the entertainment district, steps away from Collins Street, Yarra Riverfront and Flinders Lane. Regent Theatre and Forum Theatre are also within 5 minutes. Parliament Station is 8 minutes by foot and Flinders Street Station is 8 minutes.
4.5
Wonderful
996 reviews
5 - Excellent
652
4 - Good
227
3 - Okay
77
2 - Poor
29
1 - Terrible
11

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel in a great location Stayed on the club level with some great inclusions. Price was very reasonable. Enjoyed my stay and would definitely book again
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 3 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and bed was comfy and relaxing.Service was excellent.
Stayed 5 nights in Mar 2020

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