Popular LocationMelbourne Convention and Exhibition Centre1 min walk
Popular LocationCrown Casino and Entertainment Complex8 min walk
Popular LocationEureka Tower19 min walk
AirportMelbourne, VIC (MEL-Tullamarine)20 min drive
Choose dates to view prices
About this area
Melbourne
Located on the riverwalk, Pan Pacific Melbourne is in Melbourne Central Business District neighbourhood and is connected to a shopping centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and travellers looking to shop may want to visit DFO South Wharf and Melbourne Central. Travelling with kids? Make time for SEA LIFE Melbourne, or enjoy an event or a match at Rod Laver Arena. Spend some time exploring the area's activities, including outlet shopping and golfing.
Melbourne Convention and Exhibition Centre - 1 min walk
DFO South Wharf - 1 min walk
Crown Casino and Entertainment Complex - 8 min walk
SEA LIFE Melbourne - 13 min walk
Eureka Tower - 19 min walk
Getting around
Flagstaff Station - 4 min drive
Spencer Street Station - 16 min walk
Melbourne Airport (MEL) - 20 min drive
Restaurants
Akachochin - 3 min walk
The Boatbuilders Yard - 4 min walk
Bangpop - 4 min walk
Plus 5 - 4 min walk
Munich Brauhaus - 5 min walk
About this property
Pan Pacific Melbourne
Luxury hotel connected to the convention centre in Melbourne with 24-hour fitness
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. All 396 rooms boast deep soaking bathtubs, and offer free WiFi and sitting areas. Free wired Internet and 24-hour room service are standard, as are LCD TVs with digital channels.
Pan Pacific Melbourne offers 396 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Secured covered self parking on site (AUD 24 per day)
Secured covered valet parking on site (AUD 59 per night; includes in/out privileges)
Wheelchair-accessible parking available
Limo/town car service
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 39 for adults and AUD 19.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
24-hour fitness centre
Shopping centre
Shopping
Family friendly
Babysitting (surcharge)
Corner/local shop
High chair
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
Arabic
Chinese (Mandarin)
Dutch
English
Filipino
French
German
Hindi
Indonesian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Turkish
Vietnamese
Business services
24-hour business centre
Computer station
Conference space (4844 square feet)
Meeting rooms - 8
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 65.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
Covered self-parking fee: AUD 24 per day
Valet parking fee: AUD 59 per night (in/out privileges)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 65.0 per night
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf
Frequently asked questions
No, only service animals are welcome at the property.
As of 18 May 2022, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 13 June 2022 start from AU$284.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is available for AUD 24 per day. Valet parking is available for AUD 59 per night.
Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
This family-friendly Melbourne hotel is located on the riverwalk, just steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and Entertainment Complex and SEA LIFE Melbourne are also within 15 minutes. Southern Cross Station is 16 minutes by foot and Flinders Street Station is 22 minutes.
Yes, Pan Pacific Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.6
Wonderful
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The rooms are a decent size, the beds we’re comfortable but the pillows not so much. The bathrooms were nice as were the toiletries but I think it wasn’t quite as spotlessly clean as it could have been.
It’s in a nice area with easy access to the tram and the city centre
Easter weekend may not have been the best weekend to go to Melbourne as for Pan Pacific I’m not quite sure how it got it’s 5 star rating. Between the surcharges, taxes, GST and merchant service fees that cost a fortune that wasn’t worth the 4 nights there. The hotel doesn’t have their own hotel parking, I paid $59 for valet to drive the car to the shared parking with convention centre and DFO customers. I had to phone reception twice on 2 seperate occasions for fresh towels and one day even stopped a staff member in the corridor requesting fresh towels during our 4 night stay. The room wasn’t even serviced daily. This I had to request via a phone call. Room service had very limited things on the menu for dinner however on a positive note the food was pleasant. Linen was only changed once in the 4 days which came with long, black hair on it, that definitely wasn’t mine. When showering I had to keep adjusting the water temperature as it kept changing to cold or very hot. The bathroom also had no fan and no spa. The tv worked when it wanted to. It allowed you to stream from Netflix but then would stop midway through and you would have to turn the tv off then on for the movie to start again. The location was difficult to get into as it was right next to DFO and the convention centre where cars constantly blocked the roundabout and intersection to the enter in and out of where the hotel was located. The hotel didn’t have a pool or day spa facility available and only one restaurant
Everything you would expect from 5 room, but a bit of a walk to the central buzz of melbourne
Stayed 2 nights in Apr 2022
5/5 Excellent
Kaiying
19 Apr 2022
Liked: Cleanliness, staff & service, amenities
Clean room and convenient location.
Stayed 2 nights in Apr 2022
3/5 Okay
Wan Sheung
Travelled with family
16 Apr 2022
Disliked: Amenities
The room is spacious and the location is good. But the service of the staffs are average. I did not satisfy the room cleaning. The amenities are not replenished completely daily, always without body lotion and shower gel sometimes. The bathrobe is dirty.