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Pan Pacific Melbourne

Star Rating
5 out of 5

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
1,508 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

2 Convention Centre Place, South Wharf, VIC

Explore the area

Popular LocationMelbourne Convention and Exhibition Centre1 min walk
Popular LocationCrown Casino and Entertainment Complex9 min walk
Popular LocationSEA LIFE Melbourne13 min walk
AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

Choose dates to view prices

  • Deluxe King Room

    Photos of Deluxe King Room

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsDeluxe King Room

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    4.9/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room

  • Family Queen Room

    Photos of Family Queen Room

    4.7/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 3
    More detailsFamily Queen Room

  • Premier King Room with City View

    Photos of Premier King Room with City View

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsPremier King Room with City View

  • Pacific Club Room (Club Access)

    Photos of Pacific Club Room (Club Access)

    4.9/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsPacific Club Room (Club Access)

  • Panoramic Suite (Club Access)

    Photos of Panoramic Suite (Club Access)

    Room amenities

    • 68 sq m
    • River view
    • Sleeps 2
    More detailsPanoramic Suite (Club Access)

  • Yarra Suite (Club Access)

    Photos of Yarra Suite (Club Access)

    Room amenities

    • 85 sq m
    • River view
    • Sleeps 2
    More detailsYarra Suite (Club Access)

  • Two Bedroom City Skyline Suite

    Photos of Two Bedroom City Skyline Suite

    Room amenities

    • 82 sq m
    • River view
    • Sleeps 4
    More detailsTwo Bedroom City Skyline Suite

  • Two Bedroom Bay View Suite

    Photos of Two Bedroom Bay View Suite

    5/5 guest room rating

    Room amenities

    • 82 sq m
    • Bay view
    • Sleeps 4
    More detailsTwo Bedroom Bay View Suite

About this area

Melbourne

Located in Melbourne, Pan Pacific Melbourne is connected to the convention centre. DFO South Wharf and Bourke Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Star Observation Wheel. Travelling with kids? Make time for Luna Park, or head to an event or a match at Marvel Stadium. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Marvel Stadium - 15 min walk
  • Eureka Tower - 19 min walk

Getting around

  • Flagstaff Station - 4 min drive
  • Spencer Street Station - 17 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 20 min drive

Restaurants

  • Dock 37 Bar and Kitchen — 1 min walk
  • Cafe Orr — 1 min walk
  • Flinders Lane - 19 min walk

About this property

Pan Pacific Melbourne

Luxury hotel connected to the convention centre in Melbourne with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 396 rooms boast deep soaking bathtubs, and offer free wired Internet and separate sitting areas. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Pan Pacific Melbourne offers 396 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 24 per day
  • Valet parking: AUD 59 per night
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 39 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Indonesian
  • Portuguese
  • Russian
  • Spanish
  • Vietnamese

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (4844 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Self-parking fee: AUD 24 per day
  • Valet parking fee: AUD 59 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place and guests are provided with hand sanitiser

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Melbourne South Wharf Hotel
Hilton Melbourne South Wharf
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel

Frequently asked questions

Can I cancel my reservation for free at Pan Pacific Melbourne and receive a full refund?
Yes, Pan Pacific Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pan Pacific Melbourne?
Self-parking is available for AUD 24 per day. Valet parking is available for AUD 59 per night.
What time is check-in at Pan Pacific Melbourne?
Check-in is from 3:00 PM to 3:00 AM.
What time is check-out at Pan Pacific Melbourne?
Checkout is at 11 AM.
Where is this property located?
This family-friendly Melbourne hotel is located on the riverwalk, steps away from DFO South Wharf, Melbourne Convention and Exhibition Centre and Yarra Riverfront. Crown Casino and Entertainment Complex and SEA LIFE Melbourne are also within 15 minutes. Spencer Street Station is 17 minutes by foot and Flinders Street Station is 23 minutes.

Guest reviews

Overall score and ratings for Pan Pacific Melbourne

4.6
Wonderful
1,508 reviews
5 - Excellent
1,073
4 - Good
354
3 - Okay
57
2 - Mediocre
18
1 - Poor
6
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition
5.0 out of 5 Excellent
Kimberley
16 Mar. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view

The view from our city room was amazing! I could have sat there all night. Perfect location to southwarf and crown.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
Verified traveller
13 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
Verified traveller
11 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
Verified traveller
Travelled with family, Travelled with partner
10 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and well set up. Close to Southbank!

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
Ali, Ballarat
Travelled with partner, Travelled with group
9 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable stay. Easy access to shops And restaurants and the hotel had everything we needed to enjoy our stay.

Stayed 1 night in Mar 2020

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